Front Office Trainee - Sheraton Milan San Siro

Hospitaliti; Lombardia; On-site; EUR 21,000 - 27,000; Full time

Job summary

Sheraton Milan San Siro, part of Marriott International, invites applicants for a Front Office role. You will welcome guests, assist with check-in/check-out, manage reservations, provide information, handle calls, and coordinate with other departments to ensure a memorable stay.

Requirements include good communication, customer-oriented attitude, basic English, and teamwork. Experience in hospitality is preferred; we are an equal opportunity employer.

Qualifications

• Excellent communication skills.
• Customer-oriented attitude.
• Basic knowledge of English.
• Ability to work in a team.

Responsibilities

• Welcome and assist guests
• Support room assignments and check-in/check-out
• Manage reservations
• Provide information and assistance to customers
• Handle phone calls
• Support in managing guest requests and complaints
• Complete basic administrative tasks and records
• Communicate with other departments to meet guest needs

Skills

Communication skills

Customer-oriented attitude

Basic English

Teamwork

Job description

Sheraton Milan San Siro is hiring through Hosco in Milan. The candidate will be placed in the Front Office department and will learn to perform the following tasks:

• Welcome and assist guests


• Support room assignments and check-in/check-out


• Manage reservations


• Provide information and assistance to customers


• Handle phone calls


• Support in managing guest requests and complaints


• Complete basic administrative tasks and records


• Communicate with other departments to meet guest needs

Requirements Good communication skills Customer-oriented attitude Basic knowledge of English (other languages are a plus) Ability to work in a team

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Experience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by Sheraton Milan San Siro.