Forward Deployed Engineer

K2 Partnering Solutions; Lombardia; On-site; EUR 70,000 - 100,000; Full time

Job summary

The Forward Deployed Engineer position is open for a fast-growing AI company’s client. The role is permanent with a strong customer-facing focus, based in Milan or Rome, Italy, with four days in the office and English and Italian language requirements.

The engineer will work with enterprise customers to design AI-driven solutions, build integrations across systems, deploy agents in production, and iterate based on outcomes. Strong ownership, communication, and hands-on engineering are essential.

Qualifications

• Hands-on software engineering experience with strong problem solving.
• Ability to design AI-driven solutions and translate business problems into technical designs.
• Experience deploying production systems and improving reliability.

Responsibilities

• Work directly with enterprise customers to understand workflows and design AI-driven solutions.
• Develop integrations across systems and data flows, test with real data, and measure outcomes.
• Build, ship, and own technical outcomes end-to-end in ambiguous environments.

Skills

Software engineering

Systems thinking

Customer facing

Communication

Job description

On behalf of our client, a fast-growing AI company, we are currently looking for a Forward Deployed Engineer for a permanent position.

Project/Customer background

The client is scaling its AI platform across enterprise customers and is building local teams in Italy to support the design, deployment and improvement of AI agents in real business environments.

Their work sits between software engineering, enterprise integrations, customer workflows and production AI systems. They are looking for engineers who can work close to customers and turn complex business problems into working technical solutions.

Role background

The selected candidate will work directly with enterprise customers to understand critical workflows, design AI-driven solutions and deploy agents that operate reliably in production.

The role includes translating open-ended problems into clear technical designs, building integrations across systems and data flows, testing with real data, measuring outcomes and iterating based on results.

The ideal candidate is a hands-on generalist engineer with strong ownership, clear communication skills and the ability to work well in ambiguous environments. This is not a pure pre-sales role. The person needs to build, ship, improve and own technical outcomes end-to-end.

Location

Milan/Rome, Italy. 4 days a week in the office

Language

English and Italian

Salary package

€70,000-€100,000 gross annual salary, with flexibility for strong candidates depending on experience, seniority and overall fit

Skills

• 7+ years of experience in software engineering or technical problem-solving roles
• Strong software design fundamentals and systems thinking
• Experience working across systems, integrations and data flows
• Ability to translate ambiguous business problems into technical designs and working solutions
• Experience building, deploying and improving production systems
• Strong ownership of reliability, performance and continuous improvement
• Comfort working directly with customers and internal Product and Engineering teams
• Clear communication skills
• Interest in AI-powered systems and real-world automation

Nice to have

• Experience in forward-deployed engineering, solutions engineering or customer-facing technical roles
• Exposure to AI agents, automation or conversational systems
• Experience integrating software with customer systems and operational workflows
• Experience contributing to tools, documentation and best practices that scale delivery