Forward Deployed AI Voice Engineer - Italy

Salesforce, Inc.; Italia; On-site; EUR 70,000 - 110,000; Full time

Job summary

Salesforce, Inc. is seeking a hands-on Forward Deployed Engineer focused on voice-powered AI experiences.

You will design, build, and deploy AI agents in production, working directly with customers and cross-functional teams to deliver end-to-end voice solutions using Agentforce Voice and related services. You will own the delivery lifecycle from discovery through go-live, ensure latency and call-flow quality, and contribute to roadmap discussions while collaborating with the Voice Product team

Qualifications

• 3+ years of software engineering or technical delivery experience.
• Degree in Computer Science or a related field.
• Prior customer-facing technical delivery experience.
• Fluent in Python, JavaScript/TypeScript, Java, or Apex and willing to add to that list.

Responsibilities

• Develop AI agents and experiences that take real actions for real organisations.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.

Skills

Software engineering

Technical delivery

Python

JavaScript/TypeScript

Education

Bachelor's degree in Computer Science

Job description

Salesforce, Inc. is seeking a hands-on Forward Deployed Engineer focused on voice-powered AI experiences.

You will design, build, and deploy AI agents in production, working directly with customers and cross-functional teams to deliver end-to-end voice solutions using Agentforce Voice and related services. You will own the delivery lifecycle from discovery through go-live, ensure latency and call-flow quality, and contribute to roadmap discussions while collaborating with the Voice Product team