Financial Controller

Royal Caribbean Group; Milano; In loco; EUR 78.000 - 112.000; Tempo pieno

Descrizione del lavoro

Royal Caribbean Group seeks a Financial Controller onboard to lead all fiscal duties and ensure accurate exchange of financial information between shipboard operations, accounting and finance administration.

The role manages payroll for crew, cash operations and audits, and drives continuous improvement in financial controls while ensuring guest and team satisfaction. A senior leadership position within a multicultural crew environment.

Competenze

• Minimum 5+ years Financial Operations experience on cruise ships.
• Minimum 4+ years managerial experience in hospitality or finance preferred.
• Cash handling expertise and knowledge of currency exchange rates.

Mansioni

• Demonstrate Royal Way values through professional behavior at all times.
• Lead Financial Operations onboard, assign responsibilities and ensure policy compliance.
• Ensure accurate crew payroll processing and resolve discrepancies with zero-error target.
• Oversee revenue and expenditure reporting through proper financial records (e.g., Purser's Journal).
• Review and approve CAMEX and operational expenses per company policy.
• Manage cash operations, including safes, floats and foreign exchange.
• Enforce financial controls and compliance (SOX, audits) through training and monitoring.
• Monitor budgets and forecasts to guide departments to targets.
• Conduct audits and risk management to prevent losses and resolve findings.
• Develop and support team performance through training and mentoring.

Conoscenze

Analytical skills

Accounting skills

Administrative skills

Leadership

Multicultural teamwork

Communication skills

Formazione

High school diploma or equivalent

Degree in Hospitality, Business, Accounting or related field preferred

Strumenti

MS Office

Excel

PowerPoint

Word

Outlook

Descrizione del lavoro

The Financial Controller leads the ship in all areas of fiscal responsibility and procedural compliance of the ship's financial operation, focusing on the effective and accurate exchange of financial information between Shipboard Financial Operations, Operations Accounting and Finance Administration; maintains the company's integrity of all shipboard accounting and audit procedures relating to the complete payroll process, cash payments, credit card processing, fraud prevention, revenue reporting, expenditure reporting, and shipboard forecasts; manages the functions of the Crew Payroll Manager, 2nd Purser Payroll, Guest Accounts Purser and Apprentice Pursers. The Financial Controller continuously strives to exceed hospitality industry standards in the delivery of the highest level of service possible while ensuring complete guest and team satisfaction.

Duties and Responsibilities:

• Demonstrate the ROYAL WAY values (Friendly, Passionate, Committed) through professional and courteous behavior at all times, both on and off duty.
• Lead Financial Operations onboard, assigning responsibilities, ensuring compliance with labor policies, and maintaining high-performance standards.
• Ensure accurate payroll processing for crew (salaries, gratuities, supplements) and resolve discrepancies with zero-error target.
• Oversee accurate revenue and expense reporting through proper financial records and reports (e.g., Purser's Journal).
• Review and approve CAMEX and operational expenses, ensuring adherence to company financial policies.
• Manage cash operations, including safes, floats, foreign exchange, and overall financial security.
• Enforce financial controls and compliance (SOX, audits, policies) through training, monitoring, and continuous improvement.
• Monitor budgets and forecasts, identify efficiencies, and guide departments to stay within financial targets.
• Conduct audits and risk management, ensuring compliance, preventing losses, and resolving audit findings proactively.
• Develop and support team performance and retention through training, scheduling, mentoring, recruitment support, and maintaining confidentiality and safety standards.

Qualifications:

• High school diploma or equivalent required; degree in Hospitality, Business, Accounting, or related field preferred.
• 5+ years Financial Operations experience on cruise ships and 4+ years managerial experience in hospitality or finance preferred.
• Cash handling expertise (minimum 2 years), including knowledge of US currency and exchange rates.
• Strong analytical, administrative, and accounting skills with ability to meet tight deadlines.
• Knowledge of HR policies and practices, including coaching and discipline processes.
• Proven ability to lead, motivate, and develop multicultural teams, with strong teamwork and succession planning focus.
• Excellent communication, customer service, confidentiality handling, and computer skills, including MS Office (Excel, Word, PowerPoint, Outlook).