Field Service Technician (Italy) - On-Site, Travel & On-Call

Kardex; Bologna; On-site; EUR 34,000 - 52,000; Full time

Job summary

Kardex Remstar is seeking a Field Service Technician to strengthen our Italian team in Bologna, Italy, within the Life Cycle Services department. You will be responsible for hands-on maintenance and support of installed equipment and systems on customer sites.

Travel, on-call duties, and occasional evenings may be required to ensure optimal performance and immediate issue resolution. This role emphasizes customer-focused service in a dynamic field environment.

Qualifications

• Diploma in Electrotechnical, Electronics or Mechanical field or equivalent experience.
• Several years of industry experience and electrical maintenance knowledge.
• Enjoys direct customer interaction and field work.

Responsibilities

• Various maintenance and technical support activities for installed equipment and systems.
• Determine when products need modernization or replacement, solve problems and contribute to resolving malfunctions.
• Installing, configuring, calibrating and repairing technical products and systems at the customer's locations.
• Carry out diagnoses remotely
• Periodic breakdown services

Skills

Customer communication

Field service

Diagnostics

Willingness to travel

Driving license

Education

Electrotechnical/ Electronics/ Mechanical diploma

Job description

Kardex Remstar is seeking a Field Service Technician to strengthen our Italian team in Bologna, Italy, within the Life Cycle Services department. You will be responsible for hands-on maintenance and support of installed equipment and systems on customer sites.

Travel, on-call duties, and occasional evenings may be required to ensure optimal performance and immediate issue resolution. This role emphasizes customer-focused service in a dynamic field environment.