Field Service Specialist

Trevi; Cesena; In loco; EUR 31.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Travel allowances

On-site travel opportunities

Equal opportunity employer

Descrizione del lavoro

Trevi in Cesena, Emilia-Romagna, Italy, seeks a Field Service Specialist to diagnose and fix foundation equipment issues. You will install electrical, hydraulic, and mechanical systems and provide hands-on training to customers and service partners.

This full-time role requires travel (national and international), collaboration with Design Engineering, Product Management, and Quality Control, and meticulous documentation of interactions and solutions.

Competenze

• Technical Diploma in industrial, mechanical, electrical or electronic fields.
• Strong communication and leadership abilities for field service.
• Willingness to travel internationally and collaborate cross-functionally.

Mansioni

• Diagnose and resolve technical issues on foundation equipment.
• Install and verify electrical, hydraulic, and mechanical systems.
• Provide hands-on training to customers and service partners.
• Coordinate with Design Engineering, Product Management, and Quality Control.
• Document customer interactions, issues, and solutions accurately.

Conoscenze

Leadership

Communication

Customer orientation

Cross-functional collaboration

International travel

Formazione

Technical Diploma

Strumenti

PLC programming

Electrical wiring

Hydraulic systems

Mechanical assembly

Testing instruments

Descrizione del lavoro

In this role you will diagnose and fix technical issues on foundation equipment, collaborating with customers and internal teams to deliver effective solutions. You will install and verify electrical, hydraulic, and mechanical systems on machinery, and provide hands-on training to customers and service partners. Your work will drive product quality feedback and ensure high standards of service delivery across international assignments. This opportunity combines field service, technical mastery, and cross-functional collaboration within an international, growth-oriented environment.

• base gross annual salary 31,000–36,000 EUR (RAL)
• travel allowances and payments related to national and international trips
• opportunity for on-site customer activities (travel)
• full-time position
• equal opportunity employer
• Diagnose and resolve technical issues on Foundation Equipment
• Troubleshoot hydraulic, hardware, software, and communication interface problems
• Work with customers to understand problems and deliver effective solutions
• Assemble, install, and wire electrical systems including electrical panels
• Verify installations using testers and multimeters
• Assemble mechanical and hydraulic components
• Coordinate with Design Engineering, Product Management, and Quality Control to resolve issues and feed back for product improvements
• Deliver product training to customers and service partners
• Document customer interactions, issues, and solutions accurately and promptly
• Technical Diploma (industrial, mechanical, electrical, or electronic)
• Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings
• Knowledge of electrical equipment for wiring and precision tools
• Knowledge of PLC programming systems
• Knowledge of measurement instruments (testers, multimeters)
• Knowledge of screw, bolt, thread, and hydraulic fitting specifications
• Knowledge of measurement tools (tape measure, caliper)
• At least 3 years of experience in similar roles
• Good knowledge of English (B2 level)
• Excellent communication and leadership skills
• Ability to work collaboratively and cross-functionally with other departments
• Customer-oriented mindset and attention to detail
• Willingness to travel internationally for customer support
• Strong communication
• Leadership
• Customer orientation
• PLC programming systems
• Electrical wiring and panel assembly
• Hydraulic and mechanical system assembly

Field Service Specialist cesena, emilia romagna, it