Field Service Engineer Roma/Lazio (m/f/d)

Leica Biosystems Inc.; Roma; Teletrabalho; EUR 41 000 - 49 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus / incentive pay

Comprehensive benefits package

Remote work arrangement

Resumo da oferta

Leica Biosystems in the Roma/Lazio region seeks a Field Service Engineer to deliver on-site and remote support for Advanced Staining instruments, preferably based in Roma. The role focuses on installation, maintenance, and repair in a biomedical setting.

Responsibilities include customer communication, timely service documentation to ISO/FDA standards, and applying service bulletins. Occasional travel and service-revenue contributions are expected.

Qualificações

• Minimum 3 years of experience as a Field Service Engineer in Biomedical industry.
• Experience with Advanced Staining instruments is preferred.
• Willingness to travel up to 80% of the time.
• Good English communication skills.

Responsabilidades

• Provide installation support, maintenance, modification and/or repair on various Advanced Staining instruments.
• Effectively communicate with internal colleagues and external customers within established time guidelines in order to meet customer’s expectations
• Document and complete service administration activities in a timely manner in order to comply with ISO, FDA, and Company policies
• Ensure the on‑time and appropriate application of all published Technical Service Bulletins (TSBs) that are issued by the Business Unit recommending or mandating updates or changes to the Instruments in the field
• Actively support the sale of service contracts, assist sales representatives and service engineers with system configurations and upgrades, and provide input on ways to improve financial performance in order to generate service revenue

Conhecimentos

Good English

IT skills

Customer communication

Formação académica

Technical High School Diploma (Mechanic, Electric, Electronic...)

Descrição da oferta de emprego

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next‑generation, life‑changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

Field Service Engineer Roma/Lazio (m/f/d)

We are looking for a Field Service Engineer Roma/Lazio (m/f/d), who will be preferably based in Roma area.

The FSE provides technical service and support in the field on Advance Staining/CH/PI equipment within Leica Biosystems (LBS), ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for LBS.

In This Role, You Will Have The Opportunity To

• Provide installation support, maintenance, modification and/or repair on various Advanced Staining instruments
• Effectively communicate with internal colleagues and external customers within established time guidelines in order to meet customer’s expectations
• Document and complete service administration activities in a timely manner in order to comply with ISO, FDA, and Company policies
• Ensure the on‑time and appropriate application of all published Technical Service Bulletins (TSBs) that are issued by the Business Unit recommending or mandating updates or changes to the Instruments in the field
• Actively support the sale of service contracts, assist sales representatives and service engineers with system configurations and upgrades, and provide input on ways to improve financial performance in order to generate service revenue

The Essential Requirements Of The Job Include

• Technical High School Diploma (Mechanic, Electric, Electronic...)
• At least 3 years of experience as a FSE in the Biomedical industry, dealing with Hospital equipments (diagnostic laboratories)
• Good English (both written and spoken)
• Good IT skills (Advanced Staining equipment runs with computers and is connected to networks)
• Works with integrity and understands compliance requirements

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Willingness to travel extensively (80% of travel activity with some trainings abroad)

It would be a plus if you also possess previous experience in:

• Experience in Anatomy Pathology
• Team player but able to work also autonomously
• Excellent organizational skills

This role is classified under the applicable CCNL as CBA 2nd level, which defines minimum terms, job classification, and baseline progression frameworks. The expected gross annual salary range for this role is 41.333€ - 48.667€ , determined based on objective criteria such as experience, skills, and role‑related competencies.

This job is also eligible for bonus / incentive pay. This is the target earnings as 5% of base annual salary, subject to objective eligibility criteria and performance conditions as set out in the applicable scheme terms and conditions.

• This job is also eligible for a comprehensive package of benefits. Details regarding these benefits will be provided separately.
• Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
• Check out our benefits at Danaher Benefits Info.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.