Field Service Engineer – Mass Spec (Northern Italy)

Proclinical; Milano; On-site; EUR 45,000 - 65,000; Full time

Job summary

Proclinical is seeking a Field Service Engineer to support cutting-edge proteomics instruments across Italy, Switzerland & South France. You will install, maintain and repair complex lab systems on-site, diagnosing hardware, software and chemistry issues while minimizing downtime.

The role requires strongé grounding in optical, electrical and mechanical systems, plus a talent for root-cause analysis. Expect frequent travel and close collaboration with customers and internal teams.

Qualifications

• A science/engineering degree (or equivalent hands-on experience).
• Solid grounding in optical, electrical & mechanical systems.
• A knack for root cause analysis.
• Bonus points: Mass Spec experience, CRM tools (Salesforce/ServiceMax), and Italian language skills.

Responsibilities

• Install, maintain and repair complex lab systems on-site
• Troubleshoot tricky technical problems under pressure
• Drive root-cause fixes, not just band-aids
• Be the face of the company for ~60% of your time on the road

Skills

Science/engineering degree

Root cause analysis

Optical/electrical/mechanical systems

Italian language skills

Education

Science/Engineering degree

Tools

Salesforce

ServiceMax

Job description

Proclinical is seeking a Field Service Engineer to support cutting-edge proteomics instruments across Italy, Switzerland & South France. You will install, maintain and repair complex lab systems on-site, diagnosing hardware, software and chemistry issues while minimizing downtime.

The role requires strongé grounding in optical, electrical and mechanical systems, plus a talent for root-cause analysis. Expect frequent travel and close collaboration with customers and internal teams.