Field Service Engineer (F/M/D) - 100% ON SITE

Hitachi, Ltd.; Monselice; In loco; EUR 34.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Pension Fund

Welfare

Well-being platform

Family Care Benefits

Partnerships (gyms, sports centers, &c

Travel time fully compensated

Business Trip allowance

Daily allowance

Descrizione del lavoro

Hitachi, Ltd. is seeking an experienced Service Site Specialist for transformers to perform installation, commissioning, and maintenance on customer sites across Italy.

You will troubleshoot, install new accessories and digital devices, manage subcontractors, and ensure safety and quality in every service task. The role requires 5+ years in a similar transformers role, fluency in Italian and English, and willingness to travel extensively within Italy.

Competenze

• Minimum 5 years experience in a similar transformers role.
• Strong electrical knowledge and problem solving.
• Willingness to travel across Italy.

Mansioni

• Perform service tasks like Installation and Commissioning of equipment and routine maintenance independently.
• Identify technical problems and analyze via remote or on-site activities in different service categories.
• Low Voltage test at site.
• Electrical cabling for new accessories installation and new digital devices.
• Coordinate subcontractors and ensure materials and equipment are available.
• Prepare documents and reports to be signed by the customer representative.
• Troubleshoot equipment failures and provide recommendations to avoid future issues.
• Apply safety rules and environmental responsibilities.

Conoscenze

5+ years experience in transformers

Italian

English

Formazione

Electrical Technical diploma

Descrizione del lavoro

The opportunity

We are looking for an experienced candidate who will execute Service site activities on Transformers, in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. He or she will deliver quality customer service to satisfy customers and, in close cooperation with customer and other teams, will also take actions to identify new Service business opportunities for the company.

How you'll make an impact

• Perform Service tasks like Installation and Commissioning of equipment and routine maintenance independently;

• Identify technical problems and make analysis through remote or on-site activity in different Service categories (Installation and Commissioning, routine maintenance, oil treatment, accessories replacements, etc.);

• Low Voltage test at site;

• Electrical cabling for new accessories installation and new digital devices;

• Contribute to customer satisfaction by executing Service work according to customer order and expectation. Maintain a good relationship with customers. Identify new sales opportunities and communicates them internally;

• Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;

• Prepare all documents and report to be signed by the customer representative. Report work done in a timely manner and follow up when needed;

• Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future;

• Provide recommendations to management to improve operations and customer service;

• Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

• Coordinate different subcontractor for the scope

Your background

• Electrical Technical diploma.

• Good knowledge of both Italian and English;

• 5+ years of experience in a similar role inside Transformers field is required;

• Flexibility, independence and problem solving skills are nice to have;

• Availability to travel (100%) in Italy.

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

The minimum salary for this position in the location specified is as follows:

Starting from: 38,000 gross annual salary

In addition to the base salary, this role includes a performance bonus and a results-based bonus, designed to reward both individual contribution and company performance.

The final offer will be based on the candidate's location, skills and qualifications, experience, and aligned with internal pay structures.

Our benefits offering for this role generally includes also:

• Health Insurance

• Pension Fund

• Welfare

• Well-being platform

• Family Care Benefits

• Partnerships (gyms, sports centers, stores)

• Travel time fully compensated, when applicable

• Business Trip allowance (daily travel allowance for off-site assignments)

• Daily allowance (per diem), when applicable

Applicable CBA: Metalmeccanico