Fashion Store Ambassador — Spark Sales & Customer Loyalty

Coccinelle S.p.A.; Italia; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Discounts on products

Training opportunities

Store transfers

Incentive system

Job summary

Coccinelle S.p.A. is seeking a Sales Assistant for our Wien store to deliver outstanding customer service and support the team in achieving store objectives.

You will act as a Coccinelle Ambassador, ensure high-quality advisory, monitor sales KPIs, and implement company guidelines on replenishment, visual plan and CRM under Store Manager guidance. Fluency in English and German is required, as is strong Office Suite knowledge; 2+ years in fashion retail with assisted sales preferred.

Qualifications

• Excellent relational and communication skills required.
• At least 2 years in a similar fashion retail role with assisted sales.
• Willingness to be part of a structured team and grow as a retail professional.
• Result-oriented, flexible, with a strong sense of responsibility.
• Very good knowledge of Office Suite.

Responsibilities

• Provide excellent customer service and purchasing advice.
• Support the team to achieve store turnover objectives.
• Monitor sales KPIs and align activities with Store Manager directives.
• Ensure replenishment, visual plan adherence and CRM guidelines.

Skills

English (fluent)

German (fluent)

Office Suite

Customer service

Team collaboration

Tools

MS Office

Job description

Coccinelle S.p.A. is seeking a Sales Assistant for our Wien store to deliver outstanding customer service and support the team in achieving store objectives.

You will act as a Coccinelle Ambassador, ensure high-quality advisory, monitor sales KPIs, and implement company guidelines on replenishment, visual plan and CRM under Store Manager guidance. Fluency in English and German is required, as is strong Office Suite knowledge; 2+ years in fashion retail with assisted sales preferred.