European Port Operations Leader

Prestige Cruise Services LLC; Friuli-Venezia Giulia; On-site; EUR 110,000 - 140,000; Full time

Job summary

Norwegian Cruise Line Holdings (NCLH) is seeking a Port Operations Manager - Europe to oversee and coordinate port operations across assigned European ports. You will be the primary liaison between shipboard leadership, port agents, terminal operators, and shoreside stakeholders to ensure safe, compliant, and cost-effective port calls.

This role collaborates with directors and regional leaders to support operational readiness, guest experience, and regulatory compliance while monitoring vendor

Responsibilities

• Oversee day-to-day port operations for assigned European ports and destinations, ensuring vessel calls are executed safely, efficiently, and in accordance with Company standards.
• Serve as the primary operational point of contact for port agents, terminal operators, stevedores, pilots, tug operators, line handlers, security providers, waste contractors, and other port service vendors.
• Ensure all required port services are arranged and delivered in support of approved vessel schedules and operational requirements.
• Coordinate operational activities related to embarkation, debarkation, turnaround operations, provisioning, bunkering, waste management, luggage handling, crew logistics, and technical support services.
• Oversee and coordinate Logistics and arrange labor and equipment related to planned storing dates and daily ad hoc loading requests coming from various departments.
• Monitor port call performance and identify opportunities to improve operational efficiency, guest experience, and cost effectiveness.

Job description

Norwegian Cruise Line Holdings (NCLH) is seeking a Port Operations Manager - Europe to oversee and coordinate port operations across assigned European ports. You will be the primary liaison between shipboard leadership, port agents, terminal operators, and shoreside stakeholders to ensure safe, compliant, and cost-effective port calls.

This role collaborates with directors and regional leaders to support operational readiness, guest experience, and regulatory compliance while monitoring vendor