Europe & Africa Regional Operations Lead – Oil & Gas

Fulkrum; Milano; Presencial; EUR 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Operational bonus

Social budget

Refer-a-friend scheme

Travel opportunities

Descripción de la vacante

Fulkrum is seeking an experienced Operations Manager for the Milan office to lead Italy and the Southern Europe region, oversee the Milan‑based team, and serve as senior client contact, reporting to the Regional Manager. The role collaborates with the Aberdeen team and drives delivery, KPI achievement, and growth opportunities.

The position requires 10+ years in the industry with 5+ in leadership, fluent English, and Italian language skills are desirable. Travel across the region is frequent.

Formación

• Minimum 10 years of industry experience with at least 5 years in leadership.
• Deep knowledge of oil and gas projects (onshore and offshore) and third‑party inspection.
• Fluent English; Italian language skills are highly desirable.
• Experience managing client relationships and operations across multiple countries.

Responsabilidades

• Lead operational delivery across the assigned region, ensuring high service standards, responsiveness, compliance, and achievement of KPIs.
• Manage and develop Team Leaders, Coordinators, and the wider Milan team, including recruitment, onboarding, coaching, and performance management.
• Act as a senior client contact, overseeing service reviews, issue resolution, client retention, and opportunities for growth.
• Support tenders, proposals, project mobilisation, and commercial activities with regional and commercial teams.
• Monitor performance metrics, workload planning, resource utilisation, and invoicing.
• Source candidates, prepare them for interviews, and coordinate placement; manage contractual and performance aspects.
• Drive recruitment, onboarding, training, and development reviews for new employees.
• Strengthen local capability in Italy while aligning with UK Operations Manager for Europe & Africa best practice.

Conocimientos

Industry leadership

Team leadership

Client relationships

Multi-country delivery

English fluency

Italian language desirable

Herramientas

MS Office

CRM

Descripción del empleo

Fulkrum is seeking an experienced Operations Manager for the Milan office to lead Italy and the Southern Europe region, oversee the Milan‑based team, and serve as senior client contact, reporting to the Regional Manager. The role collaborates with the Aberdeen team and drives delivery, KPI achievement, and growth opportunities.

The position requires 10+ years in the industry with 5+ in leadership, fluent English, and Italian language skills are desirable. Travel across the region is frequent.