Enterprise Account Manager

United States Digital Space LLC; Milano; In loco; EUR 58.000 - 86.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid workplace

Domestic and international travel

Descrizione del lavoro

United States Digital Space LLC in Milan is seeking an Account Manager to grow relationships with multinational merchants, delivering payments insights and strategic guidance. The role emphasizes cross-functional collaboration, data-informed storytelling, and a proactive, customer-centric approach.

You will own relationships, drive commercial discussions, and coordinate high-level technical conversations while supporting growth across markets.

Competenze

• 4+ years of experience in account management, enterprise sales, or complex software/financial services.
• Strong relationship-building and stakeholder management across levels.
• Excellent negotiation, presentation, and strategic consultation abilities.
• Fluent Italian and English written and spoken.

Mansioni

• Relationship management: Build strong customer relationships and navigate organizations across cultures.
• Commercial acumen: Drive discussions and meet strategic/financial targets for accounts.
• Strategic consultation: Provide payments guidance and position the company as a trusted partner.
• Project management: Prioritize and execute multiple projects across accounts.
• Feedback: Represent customer voice and act as a feedback loop internally.

Conoscenze

Account management

Enterprise sales

Payments industry

Bilingual Italian/English

Data analysis

Project management

Descrizione del lavoro

This is the company

the company provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At the company, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the the company Account Management team

At the company, the Account Management team is critical to the growth and success of our business, as well as expanding the the company brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.

We are looking for a proactive and adaptable Account Manager to join our team in Milan. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for the company and our customers.

Enterprise Account Manager

As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.

Sounds exciting? Keep reading!

What You’ll Do:

• Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within the company and work collaboratively across cultures and time zones

• Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts

• Strategic consultation: Act as the human dimension of the company’s product, delivering expertise, education, and payment guidance to customers. Position the company as a trusted partner and use data to tell compelling stories

• Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts

• Feedback: Be the voice and champion for your customer internally and serve as a feedback loop

Who You Are

• 4+ years of experience in account management, enterprise sales, or complex software/financial services (payments background strongly preferred).

• Enjoy engaging others and developing strong working relationships at all levels of management

• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions

• Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals

• Comfortable synthesizing complex data sets and using data to tell a story

• You have full professional written and verbal proficiency in Italian and English.

• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results

• Prior experience working within a fintech or payments company is highly preferred.

Additional points

• This role is based out of our Milan office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.

• Domestic and international travel required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at the company.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Milan office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our Commitment to Pay Equity:

At the company, we believe in fair and transparent compensation.We provide a competitive total rewards package designed to support our employees' growth and well-being. The starting salary for this position islisted below.

Total Salary Range

€58.000—€86.000 EUR