Emea Technical Trainer

CNH Industrial

Surbo

In loco

EUR 35.100 - 53.820

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

Flexible work arrangements

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching

Descrizione del lavoro

CNH Industrial is seeking an EMEA Technical Trainer in Surbo, Italy (hybrid). You will deliver high-quality technical training to CE Dealer Technicians, covering diagnostics, repair skills, and hands-on use of heavy equipment across presential and remote formats.

You will collaborate with product engineering, manage the training calendar, and analyze training outcomes. Travel across the EMEA region is expected; a driving license is required and English fluency is essential.

Competenze

Bachelor's degree in technical studies or equivalent (electric/electronics, hydraulic, mechanical).
Fluent in English (written and spoken).
Proficient in Microsoft Office (especially PowerPoint) and internet-based tools.
Excellent written and verbal communication skills with the ability to influence and foster a positive mindset among trainees.
Strong interpersonal skills to build relationships across the EMEA region.
Self-motivated, responsible, and capable of working under tight deadlines.
Willingness to travel across the EMEA region.
Valid European driving license.

Mansioni

Prepare training materials for CE machine courses and collaborate with product engineering for updates.
Deliver training sessions in English and local languages.
Manage and maintain the Training Calendar.
Coordinate training deliveries with the Training Administrator using Training Centers facilities.
Collect and analyze test results and feedback to assess effectiveness.
Deliver trainings across presential and online modalities.
Provide hands-on training on safe operation of heavy equipment and tools.
Contribute to innovative training methods and delivery techniques.
Ensure training targets are met as agreed with Training Manager.
Support Product Support and Dealer Technicians when required.

Conoscenze

Fluent English

Interpersonal skills

Team collaboration

Self-motivated

Ability to work under deadlines

Effective communication

Formazione

Bachelor's degree in technical studies or equivalent

Strumenti

Microsoft Office

PowerPoint

CREO (3D modelling)

Descrizione del lavoro

Job Description

EMEA Technical Trainer

Requisition ID: 5180

Job Location: Surbo - Italy

Category for Job Posting: Service and Support

Job Type for Job Posting: Full Time

Working Mode for Job Posting: Hybrid

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Role Overview

The CE Technical Trainer is responsible for delivering high-quality technical training to Construction Equipment (CE) Dealer Technicians. This role focuses on enhancing technicians’ technical competencies, diagnostic capabilities, and repair skills to ensure maximum customer uptime and satisfaction. Training is delivered through both face-to-face sessions and remote virtual platforms.

Key Responsibilities

Prepare training materials for CE machine courses. Collaborate with product engineering teams to develop and update training content for new machines, software, and technical updates.
Deliver training sessions in English and the trainer's native language.
Manage and maintain the Training Calendar.
Coordinate training deliveries with the support of the Training Administrator, utilizing machines available at Technical Training Centers for both presential (face-to-face) and remote (online) modalities.
Collect and analyze test-in and test-out results, technician appraisal questionnaires, and other relevant data to assess training effectiveness.
Deliver trainings in all possible formats: presential (Face-to-Face): At EMEA Training Centers or Dealer premises or in remote (Online): Via Virtual Classroom or Virtual Workshop.
Provide practical, hands-on training on the safe and proper use of heavy equipment, diagnostic and special tools.
Contribute to continuous innovation in training methods, tools, and delivery techniques.
Ensure training quality and volume targets are met as agreed with the Training Manager.
Provide support to the Product Support team and Dealer Technicians when required.

Qualifications & Skills Required

Bachelor's degree in technical studies or equivalent (electric/electronics, hydraulic, mechanical).
Background in Construction Equipment and 3D software modelling (e.g., CREO) are a strong plus.
Fluent in English (written and spoken).
Proficient in Microsoft Office (especially PowerPoint) and internet-based tools.
Excellent written and verbal communication skills with the ability to influence and foster a positive mindset among trainees.
Strong interpersonal skills to build relationships across the EMEA region.
Self-motivated, responsible, and capable of working under tight deadlines.
Able to communicate effectively at all organizational levels, internally and externally.
Comfortable working in a complex matrix organization.
Embodies a ONE-Team and Customer First spirit.
Valid European driving license.
Willingness to travel across the EMEA region.

Pay Transparency

The annual salary for this role is EUR 35100 - 53820 any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: