Elite Luxury Concierge: Bespoke Experiences

Belmond Ltd.; Querceto; In loco; EUR 32.000 - 46.000; Part-time

Vantaggi offerti da questo lavoro

CCNL Turismo Federalberghi

Seasonal contract

Welfare platform with credit

High-quality staff canteen

Discovery Belmond program anddiscounts

Staff accommodation with swimming pool

Descrizione del lavoro

Castello di Casole, a Belmond Hotel, is seeking an exceptionally connected Concierge to unlock extraordinary local experiences and tailor bespoke itineraries for discerning guests in a luxury setting.

You will build networks with high-end partners, anticipate guest needs, and manage preferences with discretion. Fluency in Italian and English is required, with a third language preferred, while maintaining elegant service at the Concierge Desk.

Competenze

• Minimum 3 years of experience as a Concierge in a 5-star luxury.
• Fluent in Italian and English; proficiency in a third language is highly preferred.

Mansioni

• Provide bespoke concierge services, assisting guests with fine-dining reservations, private transfers, exclusive access, and tailored cultural excursions.
• Build and nurture strong networks with local luxury partners, artisans, boat charters, and high-end service providers.
• Anticipate guest desires, resolving complex requests with discretion, creativity, and speed.
• Maintain accuracy in tracking guest preferences and concierge booking logs via internal systems.
• Maintain an elegant presence at the Concierge Desk, acting as an ambassador for the destination.

Conoscenze

Guest services

Networking

Multilingual

Diplomacy

Descrizione del lavoro

Castello di Casole, a Belmond Hotel, is seeking an exceptionally connected Concierge to unlock extraordinary local experiences and tailor bespoke itineraries for discerning guests in a luxury setting.

You will build networks with high-end partners, anticipate guest needs, and manage preferences with discretion. Fluency in Italian and English is required, with a third language preferred, while maintaining elegant service at the Concierge Desk.