E-Learning Platform Specialist - Remote Italy

UNICEF - United Nations Children’s Fund; Roma; Remote; EUR 48,000 - 70,000; Full time

Job summary

UNICEF in Rome is seeking an experienced E-learning Consultant to maintain and enhance the Learning Passport platform, with work conducted remotely from Italy.

You will provide user support, troubleshoot access issues, publish and update courses, and analyze usage data to support monitoring and reporting. The assignment requires a Bachelor's degree and at least three years of relevant experience, with fluency in Italian and English.

Qualifications

• Bachelor's degree in IT/education or related field.
• At least 3 years of experience with digital learning platforms or LMS.
• Fluent in Italian and English; able to support international users.

Responsibilities

• Maintain and support UNICEF's Learning Passport platform.
• Provide troubleshooting and user support for platform access.
• Publish and update courses and related content as required.
• Monitor performance and usage data, and produce reports.
• Coordinate with service providers to resolve platform issues.

Skills

Troubleshooting

Data analysis

User support

LMS knowledge

Education

Bachelor's degree related to IT/education

Tools

LMS platforms

Job description

UNICEF in Rome is seeking an experienced E-learning Consultant to maintain and enhance the Learning Passport platform, with work conducted remotely from Italy.

You will provide user support, troubleshoot access issues, publish and update courses, and analyze usage data to support monitoring and reporting. The assignment requires a Bachelor's degree and at least three years of relevant experience, with fluency in Italian and English.