E‑Commerce Digital Store Lead

QVC; Lombardia; Ibrido; EUR 36.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Volunteer hours

Company discounts

Descrizione del lavoro

QVC Group is seeking a Digital Store E‑Commerce Supervisor to drive digital channel growth for QVC Italy, coordinating Traders and Assistants while optimizing the website and app performance. The role is hybrid, requiring several office days per month in Brugherio (MB) and is a full-time permanent position.

The candidate will lead digital commercial strategy, oversee platform performance, and collaborate with Merchandising, Marketing and Content to launch campaigns aligned to business goals.

Competenze

• Bachelor’s degree in Economics, Marketing or related fields.
• 5+ years in a digital environment (multi-channel) including online sales/retail/merchandising.
• Experience managing people and structured teams in international environments.
• Strong leadership, people management and cross-functional/cross-market collaboration.
• Strong commercial and analytical mindset with knowledge of key digital KPIs (conversion, session/bounce rate, CTR).
• Fluent Italian and English.

Mansioni

• Define and lead the digital commercial strategy to maximise sales across eCommerce platforms.
• Coordinate the Digital Store eCommerce Traders and Assistants team, manage daily activities and priorities.
• Oversee daily performance of digital platforms focusing on customer experience and promotional balance.
• Collaborate with Merchandising, Marketing, Social and Content to develop campaigns and promotions.
• Analyse performance, customer insights and market trends to identify growth opportunities.
• Share best practices with local and international stakeholders to align and accelerate digital growth.
• Support long-term omnichannel expansion through new commercial opportunities.

Conoscenze

Digital commerce

People management

Leadership

Data analysis

KPIs

Cross-functional work

Formazione

Bachelor's degree in Economics or Marketing

Strumenti

Adobe Analytics

Adobe Target

Tableau

Excel

SimilarWeb

Contentsquare

Bazaarvoice

Descrizione del lavoro

QVC Group is seeking a Digital Store E‑Commerce Supervisor to drive digital channel growth for QVC Italy, coordinating Traders and Assistants while optimizing the website and app performance. The role is hybrid, requiring several office days per month in Brugherio (MB) and is a full-time permanent position.

The candidate will lead digital commercial strategy, oversee platform performance, and collaborate with Merchandising, Marketing and Content to launch campaigns aligned to business goals.