Director of Regional Operations & Compliance

DHL Asia Pacific Shared Services; Toscana; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

DHL Asia Pacific Shared Services seeks an experienced Operations leader to drive Kuwait country operations, overseeing facilities, personnel and service delivery to meet cost, quality and service targets. You will lead performance improvements, budget adherence and customer satisfaction while ensuring security and ISO/TAPA standards.

You will collaborate with regional teams to implement country projects, expand the road-haul network and develop a high-performance operations culture across large

Qualifikationen

• 6-8 years in Operations with leadership of large teams.
• Strong understanding of Service Theory, Operations Management and ISO/TAPA standards.
• Excellent written, verbal and presentation skills.
• Ability to build and lead teams and drive high-performance culture.

Aufgaben

• Directly manage country operations cost and service performance against standards.
• Maintain gateway status and security compliance (TAPA).
• Oversee facilities maintenance and optimal site locations.
• Ensure ISO 9001, ISO 14001, ISO 18001 compliance and drive continuous improvement.
• Plan new facility locations and customer touchpoints.

Kenntnisse

Leadership

Communication

Operations Mgmt

Security & ISO

THP/TSP/GSOP

ISO Processes

Cost Control

Project Coordination

People Development

Remote/Office Tools

Ausbildung

Degree level education preferred

Tools

MS Office

Jobbeschreibung

DHL Asia Pacific Shared Services seeks an experienced Operations leader to drive Kuwait country operations, overseeing facilities, personnel and service delivery to meet cost, quality and service targets. You will lead performance improvements, budget adherence and customer satisfaction while ensuring security and ISO/TAPA standards.

You will collaborate with regional teams to implement country projects, expand the road-haul network and develop a high-performance operations culture across large