Director F&B (M/F)

Airelles Palladio Venice; Venezia; Sur place; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

One meal per working day

Uniforms provided and professionally l

Access to the company’s employee staff

Résumé du poste

Airelles Palladio Venice invites an experienced Director of Food & Beverage to lead the F&B strategy across multiple outlets in Venice, including abc Kitchen, Matsuhisa, Villa Frollo by Norbert Niederkofler, Zitelle Bacaro, and a Private Club.

Reporting to the General Manager, you will drive revenue, profitability and guest satisfaction, oversee budgets, inventory, hiring and training, ensure compliance with LQA and Forbes standards, and collaborate with Executive Chef and department heads.

Qualifications

• Significant experience in a team management role within F&B services in a luxury hotel.
• Strong leadership, service orientation and collaboration with multiple departments.
• Excellent organizational and communication skills in a luxury hospitality environment.
• Knowledge of Italian is preferred; English is advantageous.

Responsabilités

• Develop and implement the F&B strategy and supervise all outlets.
• Drive revenue, profitability and guest satisfaction while maintaining Forbes standards.
• Monitor trends, guest behavior and promotions to enhance offering.
• Manage budget, costs, inventory and supplier negotiations.
• Lead recruitment, training and development of F&B teams; ensure SOPs.

Connaissances

F&B management

Leadership

Guest experience

Budgeting

Description du poste

• Contract type: Permanent contract




• Start date: As soon as possible




• Location: Venice




• Salary: €70.000 -€100.000




• Direct report: General Manager

Key Responsibilities

As a member of the F&B team, the Director of Food and Beverage leads the overall F&B strategy and operations, driving revenue, profitability, guest satisfaction and team performance while ensuring exceptional service in line with Airelles, LQA and Forbes standards.The supervision covers the following F&B outlets: abc Kitchen, Matsuhisa, Villa Frollo by Norbert Niederkofler, Zitelle Bacaro, and a Private Club by Elton.

F&B strategy & operations

• Develop and implement the F&B strategy, ensuring revenue and margin targets are achieved and exceeded.




• Lead and supervise all F&B operations, including restaurants and bars, ensuring smooth and high-quality service.




• Monitor market trends and guest behaviour and adapt the strategy and offering accordingly.




• Develop promotional initiatives to increase visibility and capture ratio among in-house and non-resident guests.

Guest experience & quality standards

• Ensure exceptional guest satisfaction through attentive service and attention to detail.




• Maintain high gastronomic and service standards in collaboration with the Executive Chef and culinary teams.




• Ensure all F&B operations comply with LQA and Forbes service standards.




• Monitor cleanliness, maintenance and overall standards of F&B areas, equipment and facilities.

Financial performance & stock management

• Manage the F&B budget, controlling costs and optimizing operating expenses.




• Analyze sales performance and profit margins and implement actions to improve profitability.




• Oversee inventory management, stock levels, ordering and waste reduction.




• Collaborate with suppliers to secure high-quality products and negotiate favourable conditions.

Team management & development

• Recruit, onboard, train, develop and motivate F&B teams in collaboration with Management and HR.




• Lead regular pre-service briefings to ensure clear communication of objectives and expectations.




• Ensure teams are trained on F&B operations, SOPs and luxury service standards.




• Foster a positive, professional and productive working environment focused on guest and employee satisfaction.

Compliance & collaboration

• Ensure strict compliance with health, safety, hygiene regulations, company policies and SOPs.




• Collaborate closely with the Executive Chef, Head Chefs, restaurant and bar managers, sommeliers and other departments.




• Promote and embody Airelles’ values and contribute to the continuous improvement of F&B operations.

• Significant experience in a team management role within F&B services in a luxury hotel.




• Service-oriented mindset, with a warm and welcoming attitude, discretion, kindness, and excellent interpersonal skills.




• Autonomy, adaptability, and a strong sense of responsibility in a demanding operational environment.




• Strong organizational skills, attention to detail, and commitment to the quality standards and procedures of a luxury five-star hotel.




• Team spirit and ability to work effectively with both guests and hotel departments in an international and multicultural environment.




• Professional appearance and strong attention to personal presentation.




• Flexibility to work shifts, including weekends and public holidays, according to operational needs.




• Good command of Italian; knowledge of English is considered an advantage.

Beyond technical skills, we are looking for someone who embodies Airelles’ values: passionate, authentic, creative, and audacious.

Benefits

We support you throughout your career journey by offering opportunities for development, training, and mobility across our Maisons.

By joining Airelles, you’ll also benefit from:

• One meal per working day




• Uniforms provided and professionally laundered




• Access to the company’s employee welfare programme




• Five-day working week, with two days off per week

• Preferential rates at the Group’s restaurants and on its products

Recruitment process

Our recruitment process consists of the following steps:

• Initial review of your application




• Interview with our HR team and operational manager, either remotely or on-site, to discuss your background, motivations, interpersonal qualities and technical expertise

Airelles will never ask you for any payment at any stage of the recruitment process. All official communications are sent exclusively from email addresses ending in @airelles.com or @taleez.com

We are committed to providing every candidate with a personal response, regardless of the outcome of their application.

At Airelles, we believe that diversity is a source of strength and contributes to our success. We are committed to gender equality and actively promote the professional inclusion, accessibility, and continued employment of people with disabilities.