F&B Supervisor | Talent Day November 13

Hospitaliti; Toscana; Presencial; EUR 27 000 - 33 000; Tempo integral

Resumo da oferta

Collegio alla Querce, Auberge Resorts Collection in Florence is seeking an F&B Supervisor to lead the daily service, support the team, and ensure every guest interaction reflects our commitment to excellence. You will oversee hospitality standards, coordinate operations across dining outlets, and mentor colleagues to deliver personalised, memorable experiences.

Fluency in English and a passion for luxury service are essential.

Qualificações

• Minimum 2–3 years of experience in a similar F&B supervisory role, preferably within a luxury hotel, resort, or fine-dining environment.
• Strong knowledge of food and beverage service standards and guest experience.
• Proven ability to coordinate daily operations and support team performance.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• A degree or professional qualification in Hospitality Management, Food & Beverage, or a related field is a plus.

Responsabilidades

• Welcome and engage with guests, ensuring a warm, attentive, and personalised dining experience that reflects Auberge's service philosophy.
• Supervise daily food and beverage operations, ensuring service runs smoothly and meets the property's standards.
• Coordinate service activities, briefings, and team assignments to ensure outlets are prepared for each service.
• Lead by example, mentoring team members and upholding F&B standards and procedures.
• Ensure compliance with food safety, hygiene, health and safety and responsible alcohol service procedures.

Conhecimentos

Fluency in English

Leadership & communication

Hospitality knowledge

Formação académica

Hospitality Management or related degree (preferred)

Descrição da oferta de emprego

Company Description

Collegio alla Querce, Auberge Resorts Collection is hiring through Hosco in Florence.

About Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit.

For more information: Connect with Collegio alla Querce, Auberge Collection on and @CollegioAuberge and #AlwaysAuberge

Job Description

At Auberge Collection, we redefine luxury through authentic, heartfelt service and extraordinary culinary experiences that leave a lasting impression. As an F&B Supervisor, you will play a key role in bringing this philosophy to life by leading the daily service, supporting your team, and ensuring every guest interaction reflects our commitment to excellence. Through your leadership, attention to detail, and genuine passion for hospitality, you will help create memorable dining experiences where every detail matters. This role is an invitation to create the extraordinary.

Guest Experience & Personalised Service

• Welcome and engage with guests, ensuring a warm, attentive, and personalised dining experience that reflects the Auberge service philosophy.
• Anticipate guest needs and preferences, responding promptly and thoughtfully to requests to ensure a seamless and memorable experience.
• Handle guest feedback and concerns with professionalism, discretion, and resourcefulness, ensuring appropriate follow-up and guest satisfaction.

F&B Operations & Service Excellence

• Supervise daily food and beverage operations, ensuring service runs smoothly and consistently meets the property's standards.
• Coordinate service activities, briefings, and team assignments to ensure the restaurant and other F&B outlets are prepared for each service.
• Ensure all mise en place, table settings, menus, and service areas are prepared according to established standards.
• Monitor service quality, timing, and presentation, intervening when necessary to maintain an exceptional guest experience.

Team Leadership & Development

• Guide, support, and motivate Team Members throughout service, fostering a collaborative and positive working environment.
• Assist with onboarding and training new colleagues, sharing service knowledge and reinforcing F&B standards and procedures.
• Lead by example, promoting professionalism, accountability, and a culture of continuous learning and development.

Operational & Quality Standards

• Monitor the availability and presentation of menus, service equipment, and operating supplies, reporting replenishment needs when necessary.
• Support inventory control, stock rotation, and responsible use of resources to minimise waste and maintain operational efficiency.
• Ensure compliance with food safety, hygiene, health and safety, and responsible alcohol service procedures, in accordance with applicable regulations and property standards.
• Assist with operational reporting and administrative tasks as required by the F&B leadership team.

Auberge Culture & Standards

• Embrace and embody Auberge's Promises & Practices, bringing warmth, intentional presence, and attention to detail to every interaction.
• Inspire the team to deliver authentic, heartfelt service, creating a culture where genuine connections and thoughtful gestures make every guest feel valued.
• Take pride in the details that define an exceptional dining experience, understanding that consistent teamwork and invisible care are essential to authentic luxury.

Qualifications

• A minimum of 2-3 years of experience in a similar F&B supervisory role, preferably within a luxury hotel, resort, or fine-dining environment.
• Strong knowledge of food and beverage service standards, restaurant operations, and the fundamentals of guest experience in luxury hospitality.
• Proven ability to coordinate daily operations, support team performance, and maintain high service standards in a fast-paced environment.
• A genuine passion for hospitality and the ability to create personalised, memorable experiences through attentive and thoughtful service.
• Strong leadership and communication skills, with the ability to motivate colleagues, provide constructive guidance, and foster teamwork.
• Fluency in English, both spoken and written.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• A degree or professional qualification in Hospitality Management, Food & Beverage, or a related field is a plus.

Position Details

CCNL Federturismo

Employment Type: Indefinite; Full-time

Salary Range: € 30.000 gross per year / 14 months

Additional Information

About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: Connect with Auberge Collection on , , , and @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit

Experience required

24 months in a comparable hospitality role.

Please see the full vacancy for the benefits offered by Collegio alla Querce, Auberge Resorts Collection.