Dining Room Supervisor & Guest Experience Lead

W Hotels; Arzachena; On-site; EUR 26,000 - 31,000; Full time

Job summary

W Hotels in Poltu Quatu, Arzachena, Italy, invites applications for a Front of House role. You will answer phones, take reservations, and guide guests to seating with a warm, professional presence.

Responsibilities include maintaining wait lists, coordinating with team members, ensuring correct place settings, and upholding safety and cleanliness standards. A high school diploma or GED and at least 1 year of related work experience are preferred.

Qualifications

• High school diploma or GED.
• At least 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Answer phones, take dining reservations, and enter diner information into the reservation system.
• Maintain wait list and quote accurate wait times; organize seating for groups.
• Greet guests, determine party size, seat guests, and ensure clean place settings.
• Monitor dining rooms for seating, service, and safety; communicate guest needs to teams.
• Assist management with hiring, training, scheduling, and coaching employees; uphold safety policies.

Education

High school diploma or GED

Job description

W Hotels in Poltu Quatu, Arzachena, Italy, invites applications for a Front of House role. You will answer phones, take reservations, and guide guests to seating with a warm, professional presence.

Responsibilities include maintaining wait lists, coordinating with team members, ensuring correct place settings, and upholding safety and cleanliness standards. A high school diploma or GED and at least 1 year of related work experience are preferred.