Digital Dentistry Launch Trainer

RiverPark Ventures; Milano; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Dandy is seeking a Launch Trainer to guide dental practices through onboarding and advanced training in digital dentistry. You’ll lead virtual and on-site sessions, coach on scan quality, and help practices adopt new workflows to ensure long-term success.

This high-impact, customer-facing role requires teaching excellence, strong communication, and a patient, trust-building approach. Travel up to 20% will be required to train and support in practice settings worldwide as we expand our platform

Competenze

• Experience training on digital dental platforms or clinical technologies.
• Hands-on knowledge of intraoral scanning and digital workflows.
• Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change.
• Clear, confident communicator with outstanding virtual presentation and interpersonal skills.
• Customer‑first mindset—empathetic, patient, and skilled at building trust remotely.
• Highly organized and accountable, with a track record of owning outcomes and follow‑through.
• Quick learner, tech‑savvy, and adaptable in fast‑paced environments.
• Organized and efficient in managing multiple trainings, follow‑ups, and customer touchpoints.
• Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption.

Mansioni

• Lead new practices through onboarding and ramp up quickly and effectively.
• Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles of each practice.
• Demonstrate best practices in intraoral scanning and digital workflows, offering hands‑on coaching.
• Build credibility and clinical trust that drives confidence and early adoption.
• Take ownership of each launch, ensuring practices achieve key milestones from day one.
• Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers.
• Monitor early scan quality and deliver constructive feedback to drive improvement.
• Identify gaps in product usage and offer targeted follow-up to close them.
• Conduct First Case Monitoring sessions to reinforce best practices and ensure order success.
• Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey.
• Recognize early wins and celebrate progress to build practice confidence and momentum.

Conoscenze

Teaching excellence

Excellent communication

Facilitation

Customer-first mindset

Organized

Tech-savvy

Remote collaboration

Fast learner

Behavior change

Strumenti

iTero

Trios

Descrizione del lavoro

Dandy is seeking a Launch Trainer to guide dental practices through onboarding and advanced training in digital dentistry. You’ll lead virtual and on-site sessions, coach on scan quality, and help practices adopt new workflows to ensure long-term success.

This high-impact, customer-facing role requires teaching excellence, strong communication, and a patient, trust-building approach. Travel up to 20% will be required to train and support in practice settings worldwide as we expand our platform