Customer Success Specialist - Analytics

Obsidian; Milano; In loco; EUR 40.000 - 56.000; Tempo pieno

Descrizione del lavoro

Obsidian is seeking a Customer Support/Success professional to review and assess domain-specific documents, providing structured feedback to ensure quality, accuracy, and relevance. This role suits candidates with strong analytical skills and domain expertise for high-impact evaluation projects.

The ideal candidate has a bachelor’s degree, 2+ years of experience in a related field, and excels in Excel, PowerPoint, and Word with strong written communication.

Competenze

• Bachelor’s degree (minimum)
• At least 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills

Mansioni

• Review, assess, and provide structured feedback on domain-specific documents to ensure quality, accuracy, and relevance

Conoscenze

Excel

PowerPoint

Word

Document analysis

Review skills

Formazione

Bachelor’s degree

Descrizione del lavoro

Overview

We are hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance. This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Basic Qualifications

• Bachelor’s degree (minimum)
• At least 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills

Required Skills

• Strong proficiency in Excel, PowerPoint, and Word
• Strong document analysis and review skills
• Attention to detail and ability to follow structured guidelines

Eligibility

Based in the United States, Europe, UK or Canada