Customer Service Officer - Chemical Sector - Arzignano (VI)

Sales Line Srl

Arzignano

Hybrid

EUR 25,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Cultura aziendale forte

Benefici aggiuntivi

Possibilità di lavoro remoto

Job summary

Un'azienda leader nel settore chimico cerca un Customer Service Officer proattivo per gestire ordini e richieste dei clienti. Il candidato ideale ha 2-3 anni di esperienza, buona conoscenza dell'inglese e abilità organizzative. Offre un ambiente dinamico e la possibilità di lavorare in remoto per 11 giorni al mese.

Qualifications

2-3 years of experience in similar roles.
Good knowledge of English.
Proficiency in MS Office, particularly Excel.

Responsibilities

Managing orders and customer requests.
Ensuring the fulfillment of sales orders.
Preparing required documentation with accuracy.

Skills

Mental flexibility

Excellent communication skills

Organizational skills

Proficiency in English

Prioritization skills

Tools

Excel

SAP

Job description

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Who are we?

Sales Line: we are a headhunting company working with more than 140 SMEs and multinational companies across Italy and Europe.

Who is our client?

Our client is a global leader in the chemical sector, committed to delivering innovative and sustainable solutions.

Who are we looking for?

We are looking for a proactive Customer Service Officer responsible for managing orders and handling customer requests.

Must-Have?

2-3 years of experience in similar roles and contexts, good knowledge of the English language, mental flexibility and a proactive attitude.

Want to know more?

The Customer Service Officer is responsible for:

Recording customer orders in the system, verifying data (product codes, quantities, prices), and updating information to ensure traceability;
Ensuring and following up on the fulfillment of sales orders and organizing efficient transport, monitoring the process and maintaining communication with customers;
Preparing required documentation, ensuring data accuracy and compliance with applicable regulations;
Handling complaints and resolving issues by registering them in the system and collaborating with internal departments;
Providing accurate, valid and complete information by using the right methods/tools.

Ideal Candidate

2-3 years of experience in similar roles and contexts;
Proficiency in MS Office, particularly Excel;
Knowledge of SAP is considered a plus;
Good knowledge of the English language;
Mental flexibility, excellent communication and organizational skills, and the ability to prioritize tasks effectively.

What we offer:

Opportunity to contribute to a progressive and dynamic company;

Strong company culture with additional benefits.

Location:

Arzignano (VI) with 11 days per month of remote work.

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Job openings are meant for both female and male candidates (L. 903/77).

Seniority level