Customer Service Administrator/Logistician

Sécheron Hasler Group; Villafranca di Verona; Hybrid; EUR 24,000 - 30,000; Full time

Benefits offered by this job

On-site with smart working up to two/

Flexible working hours

Welfare benefits

Job summary

Sécheron Hasler Group is seeking a reliable Customer Service Administrator / warehouse & incoming logistics technician to support repair and production activities. You will handle receiving, cataloging, labeling, and shipping of equipment while maintaining an orderly warehouse environment.

Ideal candidates have a high school diploma, basic computer skills, and attention to detail. The role offers on-site work with potential smart working up to two days per week and flexible hours.

Qualifications

• Basic computer skills and ability to work with ERP systems.
• Good attention to detail and accuracy when handling product information.
• Organized, reliable, and proactive attitude.

Responsibilities

• Receive devices and equipment from customers and carriers.
• Identify products and record serial numbers and other relevant data in company systems.
• Create, print, and apply product and shipment labels.
• Open and inspect incoming packages.
• Prepare, pack, and dispatch outgoing shipments.
• Create and manage service tickets.
• Maintain warehouse inventory accuracy and material traceability.
• Keep the warehouse clean, organized, and efficient.
• Support logistics, repair, and production teams with material handling activities.

Skills

Basic computer skills

ERP systems

Attention to detail

Organized

Proactive attitude

Product/components identification

Education

High school diploma or equivalent

Job description

We are looking for a reliable and organized Customer Service Administrator a warehouse & incoming logistics technician to support our repair and production activities. The successful candidate will be responsible for receiving incoming equipment, registering product information, managing labelling activities, preparing outgoing shipments, and maintaining an orderly warehouse environment.

Key Responsibilities

• Receive devices and equipment from customers and carriers.
• Identify products and record serial numbers and other relevant data in company systems.
• Create, print, and apply product and shipment labels.
• Open and inspect incoming packages.
• Prepare, pack, and dispatch outgoing shipments.
• Create and manage service tickets.
• Maintain warehouse inventory accuracy and material traceability.
• Keep the warehouse clean, organized, and efficient.
• Support logistics, repair, and production teams with material handling activities.

• High school diploma or equivalent.
• Basic computer skills and ability to work with ERP systems.
• Good attention to detail and accuracy when handling product information.
• Ability to identify and distinguish different electronic products and components.
• Organized, reliable, and proactive attitude.
• Experience in warehouse, logistics, or electronics environments is an advantage.

Preferred Qualifications

• Experience with warehouse software.
• Basic understanding of electronic devices and manufacturing processes.

This position is ideal for someone who enjoys hands-on work, values accuracy and organization, and wants to support the production and repair of electronic equipment used in the railway industry.

We offer a permanent employment contract under the Italian National Collective Labour Agreement (CCNL) for the metal-mechanical sector, with a gross annual salary (RAL) ranging between €24,000 and €30,000, depending on the candidate’s experience and skills.

In addition, in line with company policy and applicable collective agreements, we offer:

• On-site work model with the possibility of smart working up to two days per week, in accordance with company policy
• Flexible working hours
• Welfare benefits in accordance with the applicable collective labour agreement

The indicated salary range reflects our commitment to internal equity and pay transparency.

We are looking forward to talking to you!