AC Power Technician: UPS & Battery Systems (24/7 On-Call)

Vertiv; Milano; On-site; EUR 32,000 - 41,000; Full time

Job summary

Vertiv in Milan seeks an experienced Field Service Engineer to perform start-ups, maintenance and emergency repairs on UPS, battery, power distribution, and site monitoring equipment. You will maintain strong rapport with customers, sales staff and distributors and coordinate with Call Control and the supervisor.

Travel mainly within Milan locality with potential travel abroad occasionally; after-hours and weekend work required.

Qualifications

• Experience in technical service or test environment for AC power equipment is essential.
• Excellent customer service and strong communication skills required.
• Self-starter with ability to plan, organize and manage time under pressure.
• Clean, valid driving licence is mandatory.

Responsibilities

• Respond, in a professional manner, to all assigned service calls while on duty.
• Perform work safely and in accordance with company policies and codes.
• Ensure spare parts are tracked using established procedures.
• Assist in maintaining 90%+ planned maintenance completion rate.
• Support call control to schedule and complete works; keep status updated.

Skills

Customer service

Communication

Planning & organizing

Driving licence

Education

HNC/HND in Electrical/Electronics Engineering or equivalent

Tools

Office software (Word, Excel, Outlook)

Job description

Vertiv in Milan seeks an experienced Field Service Engineer to perform start-ups, maintenance and emergency repairs on UPS, battery, power distribution, and site monitoring equipment. You will maintain strong rapport with customers, sales staff and distributors and coordinate with Call Control and the supervisor.

Travel mainly within Milan locality with potential travel abroad occasionally; after-hours and weekend work required.