Curricular Internship - Digital & CRM

Stellantis; Piemonte; On-site; EUR 8,900 - 13,000; Full time

Job summary

Stellantis in Turin offers a 6-month internship within the Marketing Operations Department. You will assist in defining and optimizing CRM customer journeys, preparing periodic performance reports, and supporting CRM specialists with targeted mailing lists.

You will also manage content for brand website pages, monitor performance with analytics tools, and contribute to UX improvements. English is required with French considered a plus.

Qualifications

• Master's Degree (ongoing) in Business, Marketing, Management Engineering or related fields.
• Availability for a 6 months internship in Turin.
• Good command of the English language.
• Knowledge of the French language will be considered a plus.

Responsibilities

• Definition, analysis, and optimization of CRM customer journeys and implementation of new contact strategies.
• Preparation and analysis of periodic performance reports.
• Support to CRM Specialists in customer management activities through dedicated mailing lists.
• Content management and updates for brand website pages.
• Performance monitoring and analysis through web analytics tools.
• Research and analysis aimed at improving the customer digital user experience (UX).
• SEO and SEA analysis and optimization activities.

Skills

Excel

PowerPoint

CRM

English

Digital Marketing

Teamwork

Education

Master's Degree (ongoing)

Job description

Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company's strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work.

With industrial operations in nearly 30 countries, Stellantis could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders.

Key Responsibilities

The intern will join the Marketing Operations Department and support the team in the following activities:

• Definition, analysis, and optimization of CRM customer journeys and implementation of new contact strategies.
• Preparation and analysis of periodic performance reports.
• Support to CRM Specialists in customer management activities through dedicated mailing lists.
• Content management and updates for brand website pages.
• Performance monitoring and analysis through web analytics tools.
• Research and analysis aimed at improving the customer digital user experience (UX).
• SEO and SEA analysis and optimization activities.

Requirements:

The ideal candidate is a flexible, detail-oriented, and proactive individual with a strong sense of initiative, excellent interpersonal skills, and a collaborative team-oriented mindset.

• Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Good command of the English language.
• Master's Degree (ongoing) in Business, Marketing, Management Engineering or related fields
• Availability for a 6 months internship in Turin
• Knowledge of the French language will be considered a plus.

Learning Objectives

During the internship, the candidate will have the opportunity to develop:

• Knowledge of the automotive industry.
• Skills and competencies in Digital Marketing and CRM.
• Technical expertise in the use of key corporate applications and Microsoft Office tools.
• The ability to work effectively within cross-functional teams.
• The capability to interact with multiple stakeholders across different organizational levels and with external partners.

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability.

Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.