Conversational AI Engineer - Google/GECX & Code Agents

TTEC Digital; Colognola ai Colli; Ibrido; EUR 17.000 - 34.000; Tempo pieno

Descrizione del lavoro

Google is seeking a Conversational AI Engineer specialized in Gemini Enterprise for Customer Experience (GECX) to design, deploy, and optimize agentic workflows that bridge digital discovery and frontline customer operations.

You will use CX Agent Studio to build multi‑agent applications and implement Code Agents with Python/TypeScript callbacks and localized CLI workflows for structured, tested, and synchronized agent hierarchies.

Descrizione del lavoro

Conversational AI Engineer - Google/GECX & Code Agents

As a Conversational AI Engineer specializing in Gemini Enterprise for Customer Experience (GECX), you will design, deploy, and optimize next-generation, customer-facing agentic workflows. You will work on a unified platform that bridges the gap between digital discovery (via Google Search and Maps) and front-line customer operations (chat, voice, and retail/commerce touchpoints). You will use Customer Experience Agent Studio (CX Agent Studio) to build multi-agent applications, but your core focus will be implementing Code Agents—leveraging programmatic SDKs (such as cxas-scrapi), writing custom Python/TypeScript tool callbacks, and utilizing localized CLI workflows to programmatically structure, lint, test, and sync complex agent hierarchies. You will merge the speed of low-code visual canvas building with the absolute determinism of custom-coded logic.

Location: At Home - Colombia

Team: Google – Delivery /

Employment type: Full-Time

Work location: Hybrid