Commercial Excellence Specialist (Pharma Sector)

Celltrion Healthcare Italia; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Celltrion Healthcare Italia is seeking a highly motivated Commercial Excellence Specialist to join our team in Milan. The ideal candidate has 1–2 years in a similar role, strong data analytics skills and a solid CRM background, with fluency in Italian and good English.

You will manage the CRM, analyze market data, develop sales forecasts by product and region, support GTM activities, and ensure compliance with regulations and our Code of Conduct. This is a dynamic, growth‑oriented role.

Competenze

• Master's degree in Life Sciences, Economics, Management Engineering or a related field.
• Knowledge of CRM tools and experience with data analysis.
• Fluent Italian and good command of English, both written and spoken.
• Experience in data analysis and project management.
• 1-2 years of experience in Commercial Excellence, Sales Operations, Business Analytics or consulting.
• Previous experience in the pharmaceutical, biotechnology or healthcare industry, multinational environment.

Mansioni

• Manage the CRM tool and drive its full implementation and adoption.
• Collect and analyze data to identify stakeholders, accounts and market opportunities.
• Develop product- and region-level sales forecasts to support target-setting activities.
• Suggest initiatives to support sales development within regulatory frameworks.
• Support the implementation of commercial, market access, marketing, public affairs and patient advocacy projects.
• Collaborate with Sales and Marketing to execute GTM activities.
• Ensure strategies comply with internal policies, regulations and industry standards.
• Ensure compliance with local rules and Celltrion Code of Conduct.
• Document field activities, meetings, materials distribution and expenses.

Conoscenze

CRM tools experience

Data analysis

English proficiency

Italian proficiency

Project management

Sales analytics

Formazione

Master's degree in Life Sciences / Economics / Management Engineering or related field

Strumenti

CRM software

Descrizione del lavoro

Descrizione dell'offerta di lavoro

We are looking for a highly motivated Commercial Excellence Specialist with a strong academic background and 1-2 years of experience in a similar role to join our organization.

The ideal candidate is a team builder, proactive, flexible and open-minded, with an energetic and results-oriented attitude. The successful candidate will be highly motivated to contribute to the growth of our Company in Italy while developing their own professional skills in a dynamic and rapidly evolving environment.

The new colleague will have the opportunity to manage a wide range of activities within the Commercial Area, with a primary focus on quantitative analysis, business insights and Sales analytics, supporting a rapidly developing Company with a strong product pipeline across multiple therapeutic areas.

Key Responsibilities

• Manage the CRM tool, supporting its full implementation and adoption across the organization and becoming the company reference point for CRM-related activities.
• Collect, analyze and cross-reference multiple internal and external data sources to identify healthcare stakeholders, accounts and market opportunities, providing recommendations for strategic actions.
• Collect, analyze and cross-reference multiple internal and external data sources to develop product- and region-level sales forecasts and support target-setting activities.
• Leverage knowledge of the local market environment to suggest initiatives and projects supporting sales development, in compliance with applicable laws, regulations and healthcare system sustainability principles.
• Support the implementation of commercial, market access, marketing, public affairs and patient advocacy projects, acting either as project lead or supporting function, in alignment with the Commercial Lead and relevant functions.
• Collaborate with Sales and Marketing teams to successfully implement and manage Go-To-Market activities related to commercial execution.
• Ensure that all strategies, tactics and activities comply with applicable internal policies, external regulations and industry standards.
• Ensure compliance with all applicable local rules and regulations, in alignment with relevant legislation and the Celltrion Code of Conduct.
• Accurately document field activities, including meetings with relevant stakeholders, distribution of approved materials and related expenses, in accordance with company policies and applicable regulations.

Essential Requirements

• Masters degree in Life Sciences, Economics, Management Engineering or a related field.
• Knowledge of CRM tools and experience with data analysis.
• Fluent Italian and good command of English, both written and spoken.
• Experience in data analysis and project management.
• 1-2 years of experience in Commercial Excellence, Sales Operations, Business Analytics or consulting.
• Previous experience in the pharmaceutical, biotechnology or healthcare industry, preferably within a multinational environment.

Workplace: Milan, Italy

Range Retributivo: RAL 30,000 € - 40,000 €