Client Support Associate
Jackson Hewitt
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Benefits offered by this job
Job summary
Jackson Hewitt in Tuscany seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and keep customers engaged during wait times. You will distribute marketing materials and provide essential support to ensure a smooth client journey in our offices.
We value excellent communication, strong interpersonal skills, and experience in fast-paced retail. Basic computer proficiency and a willingness to learn and grow in a customer‑focused role are required.
Qualifications
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Prior customer service or sales experience is preferred, but not required.
- Willingness to learn and grow in a customer-focused role.
Responsibilities
- Engage with clients and ensure excellent experiences.
- Confirm appointments and follow up with past/potential clients.
- Distribute marketing materials and keep clients engaged during wait times.
Skills
Job description
- Earned Wage Access
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further!
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you.
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience is preferred, but not required
- Willingness to learn and grow in a customer-focused role
- Full-time and part-time positions are available
- Flexible Schedule Options - Work that works for you!
- Work Lotto (Win money for logged shifts)
- Low-cost benefits (healthcare, dental & vision)
- Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
- Free identity theft protection
- Corporate discount program
- Free tax preparation training and PTIN registration reimbursement
- Referral bonus opportunities are available for referring qualified candidates
- Free continuing tax education
- Opportunities for advancement within the organization
- Employee referral program
- Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
- 401k with Company Match (eligible to participate after working the first 1,000 hours)
- Earned Wage Access - access a portion of your earned wages before payday when you need it
If you're looking for a rewarding opportunity to learn new skills and make an impact,
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