Client Advisor - Luxury Fashion (Russian Speaker)

360 Talent; Fidenza; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Commission scheme

Company benefits

Job summary

360 Talent is seeking a CLIENT ADVISOR (Russian speaker) for Fidenza Village. The role focuses on delivering exceptional service, building a premium client book, and driving sales through CRM and clienteling practices.

Applicants should have at least 2 years in luxury fashion retail, plus fluency in Russian and English. The position includes a commission scheme and company benefits, and is based on-site at Fidenza Village.

Qualifications

• Minimum 2 years in premium/luxury fashion retail.
• Ability to identify business trends with a proactive mindset.
• Excellent communication, energetic, autonomous and a strong team player.
• Russian and English languages are required.

Responsibilities

• Deliver excellent customer service with a focus on CRM, clienteling, client book development and after-sales activities.
• Drive personal KPIs and proactively identify opportunities to maximise sales and build long-term client relationships.
• Stay up to date with collections and maintain in-depth product knowledge with a proactive, positive attitude.
• Support Visual Merchandising, stockroom activities and cash desk operations when required.

Job description

360 Talent is seeking a CLIENT ADVISOR (Russian speaker) for Fidenza Village. The role focuses on delivering exceptional service, building a premium client book, and driving sales through CRM and clienteling practices.

Applicants should have at least 2 years in luxury fashion retail, plus fluency in Russian and English. The position includes a commission scheme and company benefits, and is based on-site at Fidenza Village.