Client Advisor Armani Exchange A|X - Roma

Giorgio Armani; Italia; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

Giorgio Armani is seeking a Client Advisor for the Armani Exchange A|X store in Rome. You will reflect the brand philosophy, deliver exceptional client experiences, and maintain a premium store image.

The role requires professionalism, attention to detail, and knowledge of clienteling techniques. Responsibilities include building client loyalty, achieving KPIs, and ensuring stock replenishment while maximizing sales.

Competenze

• At least one year of experience in the same role.
• Fluent knowledge of Italian and English.
• Strong interest in the fashion industry.
• Mastery of clienteling activities.

Mansioni

• Ensure outstanding Client Experience.
• Build client loyalty and engage potential, new or existing clients.
• Monitor performance and KPIs.
• Provide an impeccable image of the store.
• Ensure product stock and replenishment on the floor.

Conoscenze

Client Advisor

Customer service

Italian & English

Descrizione del lavoro

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision - down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job

Within the Armani Exchange A|X store in Rome, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the store
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

• At least one year of experience in the same role
• Fluent knowledge ofItalian and English
• Strong interest and passion for the fashion industry
• Mastery of clienteling activities

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

The base salary for this position is 25.000 euros