Chemical Sales Support

Electrolux Professional; Italia; On-site; EUR 45,000 - 65,000; Full time

Job summary

Electrolux Professional ricerca un supporto vendite chimici per sviluppare e ampliare la linea chimica destinata a cucine professionali, concentrandosi su detergenti per forni e lavastoviglie. Il ruolo richiede competenze in gestione prodotto, analisi di mercato e capacità di lavorare con vendite, service e marketing.

Si richiede laurea in chimica o ingegneria chimica, esperienza nel settore chimico e una buona conoscenza di processi aziendali e strumenti digitali.

Qualifications

• Laurea in Chimica o Chimica/Ingegneria chimica.
• Esperienza in gestione prodotto o chimici e orientamento al cliente.
• Buona comprensione di processi aziendali e tecnologie digitali.

Responsibilities

• Definire segmenti bersaglio e bisogni clienti per i prodotti chimici.
• Garantire un portfolio competitivo di prodotti, prezzo e posizionamento.
• Condurre analisi di mercato e della concorrenza (SWOT).
• Supportare l'integrazione tra vendite, service e marketing.
• Sviluppare contenuti e campagne di vendita chimiche.

Skills

Collaborazione cross-funzionale

Analisi dati

Problem solving

Pensiero strategico

Inglese fluente

Education

Laurea in Chimica

Laurea in Ingegneria Chimica

Tools

OnE Connected

CRM / sistemi di customer service

Job description

Chemical Sales Support

Azienda : Electrolux Professional Tipo Lavoro : Full Time Italy

Descrizione Lavoro - Chemical Sales Support

Description

At Electrolux Professional Group we hire to meet needs beyond tomorrow

UNLOCK YOUR POTENTIAL At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow. https://www.electroluxprofessionalgroup.com/en/join-us/

CHEMICAL SALES SUPPORT

As a Chemical Sales Support, you will play a pivotal role in developing and expanding our chemicals business, with a focus on detergents for ovens and dishwashers, supporting Customer Care activities across Business Area Food Europe.

You will ensure a competitive product offering, enable strong after-sales support, and build a seamless end-to-end chemical sales journey, from strategy definition to execution, integration and campaign activation.

WHAT YOU’LL BE DOING

Product & Strategy

• Define target segments and identify customer needs for chemicals (professional cleaning solutions for kitchen equipment and particularly detergents for ovens and dishwashers)
• Ensure a competitive product portfolio (range, pricing, positioning)
• Conduct market and competitive analysis, including SWOT
• Identify expansion opportunities and support scaling across countries
• Manage product lifecycle (phase-in / phase-out, profitability, investment decisions)

Product After Sales Service

• Ensure customers and service partners receive the right level of technical support
• Identify after-sales needs and define required solutions and improvements
• Develop and deliver training materials for Sales Units and Service Partners
• Support local organizations with technical expertise when needed
• Contribute to continuous improvement of after-sales processes and service quality

User Journeys & Local/Regional Set-Up

• Define and optimize the end-to-end customer journey for chemical sales, delivery and support
• Identify required systems, tools and local/regional setups to enable execution
• Collaborate cross-functionally to ensure smooth operational processes
• Assess resource needs and support capability building across markets

Integration

• Support integration of chemical sales into OnE Connected and Customer Service systems
• Ensure alignment across commercial, service and digital platforms
• Contribute to defining timelines, cost estimations and resource allocation
• Support implementation of scalable and efficient processes

Campaign & Content Management

• Develop and execute chemical sales campaigns together with local teams
• Define campaign KPIs and monitor performance
• Create and promote compelling product value propositions and content
• Support demand generation through targeted marketing initiatives
• Ensure alignment with global and local commercial strategies

WHAT’S NEEDED FOR YOU TO THRIVE

• Have a degree in Chemistry, Chemical Engineering or equivalent experience
• Bring experience in product management, chemicals or related industries
• Have strong business acumen and understanding of customer needs
• Are comfortable working cross-functionally (Sales, Service, Marketing, Digital)
• Demonstrate strong analytical, strategic and problem-solving skills
• Are fluent in English; additional languages are a plus
• Have a strong understanding of business processes and digital technologies.
• Have excellent communication, strategic thinking and problem-solving skills.
• Have passion for innovation and a digital-first mindset.

OUR CULTURE IN 4 WORDS

Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably. (We’re building it every day — and we’d love your help.)

WHAT’S IN IT FOR YOU

Trust, ownership, and the opportunity to grow

• Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact.
• The possibility to work hybrid and build a flexible worklife balance
• Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve
• Plus: country-specific perks and benefits designed to support your well-being.