Cashier - Temporary Contract

Chanel; Lombardia; On-site; EUR 25,000 - 31,000; Full time

Benefits offered by this job

Ticket restaurant

Job summary

CHANEL in Lombardy, Italy seeks a Fashion Cashier to deliver a personalised client experience at the final step of the sale, ensuring accurate cash handling and adherence to internal procedures. You will collaborate with Boutique teams to uphold CHANEL standards and master cash operation rules.

The role requires managing client files, explaining procedures, and fostering lasting client relationships while ensuring smooth daily boutique operations and compliance with the national collective

Responsibilities

• Provide personalised service to clients as the final step of the purchase.
• Ensure cash receipts comply with legal regulations and internal procedures.
• Manage cash receipts using computer systems and different payment methods.
• Enter client information accurately in the system and maintain client files.

Job description

CONTEXT & ENVIRONMENT:

Every element of the CHANEL selling ceremony is a link in the timeless bond forged between the Maison and its clients. Executing the final step in the selling ceremony, the Fashion Cashier is at the peak of the ceremony, when the coveted CHANEL creation enters the client's ownership. Offering a personalised service, responsive to the client's needs, the Fashion Cashier seals a unique and memorable experience for each customer, while ensuring that cash receipts comply with legal regulations and internal procedures. A true ambassador of the Brand's image, the Fashion Cashier combines sensitivity and warmth with great attention to detail.

KEY PARTNERS:

Boutique Management, Fashion Advisors, Stock, VM and Accountability teams.

IN THIS METIER, WE ARE ENERGISED BY:

Placing the client at the heart of the purchase transaction and ensuring that the client journey reflects CHANEL's standards of ultimate and individual luxury.

Welcoming the client as they continue their journey through the Boutique

Being co-responsible for the proper running of the Boutique in accordance with the established rules

Offering the ultimate, warm and tailor‑made experience to each client

Looking for solutions and take the time to explain our rules and procedures to the client

Building a lasting relationship with clients to help with queries outside of the Boutique journey

Collaborating with the Boutique teams to ensure all métiers work together to constantly elevate the client experience

Upholding CHANEL's standards and procedures to ensure operational efficiency and safeguard brand performance.

Mastering and applying CHANEL's internal regulations and procedures in terms of cash collection and tax exemption

Managing cash receipts through the proper use of computer systems

Mastering the different business cases, applying cash operations and the associated payment methods

Managing the client file by entering information in compliance with procedures

Managing all the additional tasks inherent to the job

Understanding personal objectives and actively implementing an action plan to achieve them

Participating in the morning brief and making suggestions to transform procedures and improve the client experience

Fostering collaboration by sharing information

Embracing a learning journey with a blended approach, using digital, in‑person and individual resources, driven by personal curiosity, to develop the ultimate level of expertise and embody the Chanel client relational promise.

HOW WE CREATE AN IMPACT:

We contribute to financial health by respecting all procedures surrounding sales transactions.

We contribute to client engagement by offering a personalised and warm experience at the final step of the selling ceremony.

We contribute to brand performance by acting as an ambassador within CHANEL's leading luxury image.

CONTRACT DETAILS:

Application of Italy's National Collective Bargaining Agreement for the Tertiary and Commerce Sector ( CCNL Terziario Commercio )

Contract: Temporary, Full-time

Expected salary range (gross annual salary): from €28,000, depending on experience

Ticket restaurant