Capri Luxury Spa Concierge & Capsule Retail Specialist

Oetker Hotel Management Company GmbH; Capri; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Staff accommodation

Daily staff meals

Work-life balance

Job summary

Hotel La Palma in Capri, part of Oetker Hotels, is transforming into a luxury 50-room retreat and seeks a SPA Reception & Retail Specialist to deliver seamless guest experiences and enhance the exclusive Capsule Collection. As the first point of contact, you will manage reservations, guest inquiries, and daily reception while promoting spa products; advanced English required to serve international guests.

Join a team focused on luxury hospitality and retail excellence in one of the world’s most

Qualifications

• The ideal candidate demonstrates strong sales and consultation skills, attention to detail, and the ability to build meaningful relationships with guests.
• Advanced English is required to communicate confidently with international guests and promote the Capsule Collection.
• A luxury hospitality and retail mindset with guest-centric service is required.

Responsibilities

• Manage SPA reservations, guest inquiries, and daily reception operations.
• Promote and drive sales of the Capsule Collection and wellness products through personalized consultations.
• Act as a brand ambassador for the SPA and its exclusive retail offering.

Skills

Sales & Consultation

Guest service

Communication skills

Commercial mindset

Job description

Hotel La Palma in Capri, part of Oetker Hotels, is transforming into a luxury 50-room retreat and seeks a SPA Reception & Retail Specialist to deliver seamless guest experiences and enhance the exclusive Capsule Collection. As the first point of contact, you will manage reservations, guest inquiries, and daily reception while promoting spa products; advanced English required to serve international guests.

Join a team focused on luxury hospitality and retail excellence in one of the world’s most