Cafe Growth & Brand Marketing Manager

Seminole Hard Rock; Roma; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock International in Rome seeks a Sales and Marketing Manager to direct cafe sales and marketing aligned with the cafe operating strategy. You will support the Senior Leadership Team in upholding brand standards, core values, and drive business objectives.

The role requires strong CRM, social media expertise, and the ability to market across restaurant, retail, live music and events while maintaining guest first service and high satisfaction levels.

Qualifications

• Experience with CRM platforms.
• Expertise in social media platforms.
• Background in music industry a plus.

Responsibilities

• Direct cafe sales and marketing efforts aligned with operating strategy.
• Develop marketing initiatives and sales strategies for year-over-year growth.
• Manage marketing expenses per budget and forecasts.
• Market a multi-product line to diverse guest profiles.
• Foster customer service and guest satisfaction that meets brand standards.
• Support senior leadership in talent attraction and development.
• Set goals and evaluate team performance with defined tools.
• Coach learning and development programs for team growth.

Skills

Sales aptitude

Communication skills

Problem solving

English fluency

Multilingual

Tools

CRM platforms

Job description

Hard Rock International in Rome seeks a Sales and Marketing Manager to direct cafe sales and marketing aligned with the cafe operating strategy. You will support the Senior Leadership Team in upholding brand standards, core values, and drive business objectives.

The role requires strong CRM, social media expertise, and the ability to market across restaurant, retail, live music and events while maintaining guest first service and high satisfaction levels.