Business Development Manager

JD.com Inc.; Lombardia; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

JINGDONG Logistics in Milan, Italy seeks an Experienced Hire Business Development Manager to lead European market growth and sales of integrated logistics solutions. The role focuses on acquiring new customers, building a strong pipeline, and delivering customized logistics proposals across Europe.

You will manage end-to-end sales cycles, coordinate with Operations, Finance, Legal and Product teams, and identify incremental opportunities within existing accounts, while monitoring market trends

Responsibilities

• Lead new customer acquisition across the European market, building and continuously expanding a strong customer pipeline.
• Proactively develop prospects through cold calling, LinkedIn, email outreach, industry events and customer visits.
• Identify customer needs across warehousing, transportation, fulfillment, distribution and supply chain management.
• Build and maintain long-term customer relationships while continuously expanding business opportunities and account value.
• Sell JD Logistics’ integrated logistics solutions across Europe, including: International ocean and air freight and cross-border logistics, European warehousing, B2B/B2C fulfillment, E-commerce fulfillment and distribution, European line-haul and last-mile delivery, Returns and reverse logistics, Bulky / oversized and specialized logistics, Warehouse automation and supply chain solutions.
• Develop customized logistics solutions and commercial proposals in collaboration with Operations, Product and Solution teams, based on customers’ business models, shipment volumes, SKU profiles, warehousing and delivery requirements.
• Manage key accounts and drive complex logistics projects from opportunity development to implementation.
• Lead RFQ / RFP / tender processes, including requirements analysis, solution design, pricing, proposal development and commercial negotiation.
• Manage the full sales cycle from opportunity identification and qualification through contract negotiation and signing.
• Coordinate with Operations, Finance, Legal and Product teams to ensure successful project implementation and service delivery.
• Identify and develop incremental business opportunities within existing customer accounts.
• Monitor market trends across European e-commerce, retail, consumer electronics, automotive, furniture, fashion and industrial manufacturing sectors.
• Build and maintain target customer pipelines and industry networks across Europe.
• Conduct market and competitor analysis to support European business development strategy and identify new growth opportunities.

Job description

# Experienced Hire## Business Development ManagerApply: ITA-Lombardy-Milan: Full time: Posted Today: JR104482**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.1. European Market Business DevelopmentLead new customer acquisition across the European market, building and continuously expanding a strong customer pipeline.Proactively develop prospects through cold calling, LinkedIn, email outreach, industry events and customer visits.Identify customer needs across warehousing, transportation, fulfillment, distribution and supply chain management.Build and maintain long-term customer relationships while continuously expanding business opportunities and account value. 2. Logistics Solutions SalesSell JD Logistics’ integrated logistics solutions across Europe, including:International ocean and air freight and cross-border logisticsEuropean warehousingB2B/B2C fulfillmentE-commerce fulfillment and distributionEuropean line-haul and last-mile deliveryReturns and reverse logisticsBulky / oversized and specialized logisticsWarehouse automation and supply chain solutionsDevelop customized logistics solutions and commercial proposals in collaboration with Operations, Product and Solution teams, based on customers’ business models, shipment volumes, SKU profiles, warehousing and delivery requirements. 3. Key Account & Project ManagementManage key accounts and drive complex logistics projects from opportunity development to implementation.Lead RFQ / RFP / tender processes, including requirements analysis, solution design, pricing, proposal development and commercial negotiation.Manage the full sales cycle from opportunity identification and qualification through contract negotiation and signing.Coordinate with Operations, Finance, Legal and Product teams to ensure successful project implementation and service delivery.Identify and develop incremental business opportunities within existing customer accounts. 4. Market & Industry DevelopmentMonitor market trends across European e-commerce, retail, consumer electronics, automotive, furniture, fashion and industrial manufacturing sectors.Build and maintain target customer pipelines and industry networks across Europe.Conduct market and competitor analysis to support European business development strategy and identify new growth opportunities.*At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.***Ready to apply?**Take the next step in your career, apply now and explore the opportunities we have to offer.