Boutique Catering & Guest Experience Lead

PRADA; Lombardia; On-site; EUR 26,000 - 38,000; Full time

Job summary

Prada Group in Lombardia, Italy, is seeking a Catering Specialist to support in-store hospitality and deliver an elevated client experience within our boutiques. The role involves creating a refined atmosphere aligned with the brand's standards of excellence.

The position focuses on welcoming clients, coordinating catering services, maintaining presentation and cleanliness, and assisting the boutique team during events and peak periods.

Qualifications

• Previous experience in hospitality, luxury retail, events, or catering.
• Strong interpersonal and communication skills.
• Fluent in English (additional languages are a plus).

Responsibilities

• Provide a warm and professional welcome to clients, contributing to a high-end store atmosphere
• Support the setup and management of catering services (welcome drinks, coffee service, light food offerings)
• Ensure impeccable presentation and organization of all hospitality areas
• Maintain cleanliness, order, and attention to detail in all service-related spaces
• Assist the boutique team during events, peak periods, and special client activations
• Handle client requests with discretion, professionalism, and efficiency
• Ensure compliance with brand guidelines and service standards at all times

Skills

Hospitality experience

Interpersonal skills

English fluency

Job description

Prada Group in Lombardia, Italy, is seeking a Catering Specialist to support in-store hospitality and deliver an elevated client experience within our boutiques. The role involves creating a refined atmosphere aligned with the brand's standards of excellence.

The position focuses on welcoming clients, coordinating catering services, maintaining presentation and cleanliness, and assisting the boutique team during events and peak periods.