Bilingual Parts Specialist - Auto Parts & Customer Solutions

O'Reilly Auto Parts; Piemonte; In loco; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock Purchase Plan

401k with Employer Contributions From

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Descrizione del lavoro

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers. The role supports store management and daily operations while maintaining cash handling accuracy and customer satisfaction.

Bilingual candidates are encouraged to apply, with opportunities to assist professional customers and participate in training programs. Responsibilities include greeting customers, recommending parts, handling exchanges and returns, and contributing to planogram

Competenze

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Mansioni

• Greet retail and installer customers in a friendly, courteous manner and assist with merchandise selections.
• Support managers and installers in serving professional customers as needed.
• Handle cash, checks, credit cards, and returns according to policies.
• Answer store calls, look up parts, quote prices, and promote related items.

Conoscenze

Customer service

Multitasking

Bilingual (Spanish desired)

Alphanumeric matching

Formazione

ASE certification

Descrizione del lavoro

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers. The role supports store management and daily operations while maintaining cash handling accuracy and customer satisfaction.

Bilingual candidates are encouraged to apply, with opportunities to assist professional customers and participate in training programs. Responsibilities include greeting customers, recommending parts, handling exchanges and returns, and contributing to planogram