Automotive Customer Advisor - Elevate Experience

Msxinternational; Roma; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

MSX International is seeking a customer engagement professional to handle inquiries, maintain customer satisfaction, and streamline follow-up processes. The role involves coordinating multichannel communications and shaping targeted sales approaches for individual dealers.

Ideal candidates should hold a Bachelor's degree in Economics or Communications, be fluent in English, and demonstrate strong problem-solving and scheduling abilities.

Competenze

• Bachelor's degree in Economics, Communications or similar.
• Computer literacy, especially MS Office.
• Fluent level of English.
• Experience with customers is a plus.
• Strong problem-solving and communication skills.
• Experience in planning complex schedules of activities.

Mansioni

• Answering customers inquiries.
• Ensuring customer satisfaction and manage follow-ups.
• Optimize follow-up processes to improve customer satisfaction.
• Define and implement targeted sales strategies for individual dealers.

Conoscenze

Multichannel communication

Customer inquiries handling

Problem solving

Schedule planning

Team collaboration

Formazione

Bachelor's degree in Economics or Communications

Strumenti

MS Office

Descrizione del lavoro

MSX International is seeking a customer engagement professional to handle inquiries, maintain customer satisfaction, and streamline follow-up processes. The role involves coordinating multichannel communications and shaping targeted sales approaches for individual dealers.

Ideal candidates should hold a Bachelor's degree in Economics or Communications, be fluent in English, and demonstrate strong problem-solving and scheduling abilities.