Automotive Client Advisor Intern

MSX International; Roma; In loco; EUR 26.000 - 36.000; Tempo pieno

Descrizione del lavoro

MSX International is seeking a Customer Service Specialist to manage customer inquiries across platforms, ensuring satisfaction and timely follow-ups. You'll define and implement targeted strategies for dealers, leveraging your English language skills and MS Office proficiency.

We value teamwork, initiative, and a background in economics or communications. Join a global leader with operations in 80+ countries and a track record of delivering actionable insights and reliable service.

Competenze

• Bachelor’s degree in Economics, Communication or similar.
• Fluent level of English.
• Experience in customer contact is a plus.
• Great problem-solving and communication skills.
• Experience planning complex schedules of activities.

Mansioni

• Answer customer inquiries.
• Ensure customer satisfaction and manage follow-ups.
• Optimize follow-up processes to improve customer satisfaction.
• Define and implement targeted sales strategies for individual dealers.

Conoscenze

Customer service

Communication

Problem solving

Schedule planning

Formazione

Bachelor's degree (Economics/Communications)

Strumenti

MS Office

Descrizione del lavoro

MSX International is seeking a Customer Service Specialist to manage customer inquiries across platforms, ensuring satisfaction and timely follow-ups. You'll define and implement targeted strategies for dealers, leveraging your English language skills and MS Office proficiency.

We value teamwork, initiative, and a background in economics or communications. Join a global leader with operations in 80+ countries and a track record of delivering actionable insights and reliable service.