Attendant-Bellstand

W Hotels; Porto Cervo; In loco; EUR 20.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Housing

Meals

Descrizione del lavoro

W Hotels Poltu Quatu a Porto Cervo cerca un addetto alle attività di Rooms & Guest Services Operations. Accoglie gli ospiti, accompagna nelle camere, apre porte e assiste in ingresso/uscita, informa su servizi, orari e attrazioni locali.

Gestisce il trasporto bagagli, il deposito e le indicazioni, organizza i trasporti e segue le policy aziendali. Richiede diploma di scuola superiore; non è necessaria esperienza pregressa. Si offre contratto a tempo pieno presso una location di lusso.

Competenze

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Mansioni

• Greet and escort guests to rooms.
• Open doors and assist guests entering and leaving the property.
• Inform guests of amenities, services, hours of operation, and local areas of interest.
• Identify and explain room features to guests (e.g., room key, minibar, ice and vending areas, in-room safe, valet laundry).
• Transport luggage to and from guest rooms and storage areas.
• Assist guests with loading/unloading luggage and with transportation arrangements.
• Provide directions and arrange transportation (taxi, shuttle, limousine).
• Communicate parking procedures to guests and maintain professional appearance.

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

Additional Information

• housing meals

Job Number

26115250

Job Category

Rooms & Guest Services Operations

Location

Poltu Quatu, Porto Cervo, Sassari, Italy, 07021VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Pay Range

EUR 23000 annual salary

Position Summary

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Equal Opportunity Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Mission Statement

La mission di W Hotels è "accendere la curiosità, espandere i mondi". Siamo un luogo in cui vivere al meglio la vita. Puntiamo ad aprire porte e menti. Siamo costantemente ispirati da nuovi volti e nuove esperienze. Alla base del nostro lavoro vi è uno spirito affinato e pronto a tutto, che ci ha resi famosi per aver reinventato le regole del lusso in tutto il mondo. Whatever/Whenever è la nostra cultura e filosofia di servizio che trasforma in realtà le passioni dei nostri ospiti, per offrire tutto in ogni momento. Se hai uno spirito originale, innovativo e guardi sempre al futuro di ciò che è possibile, ti diamo il benvenuto in W Hotels. Entrando a far parte di W Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso gli obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.