Sales Assistant

PHILIPP PLEIN; Napoli; In loco; EUR 36.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Iconic luxury brand

Career opportunities

Competitive benefits

Inclusive environment

Descrizione del lavoro

PHILIPP PLEIN is seeking a proactive team member to support our sales force in a luxury retail environment in Napoli. You will enhance client relationships, assist in driving sales, and help maintain the brand's premium client experience.

Ideal candidates have strong English, a customer-service mindset, and a passion for luxury fashion. This role offers opportunities for career growth in an iconic brand and a dynamic team.

Competenze

• Proven experience in luxury fashion sales or clienteling.
• Excellent communication and client service skills.
• Strong organisational and interpersonal abilities.
• English knowledge at B2 level or higher.

Mansioni

• Build and maintain a loyal client base.
• Communicate, engage and energise the team to maximise performance.
• Support managers to create an inclusive client-first culture.
• Develop team product knowledge and selling culture.
• Operate store systems and procedures; expert clienteling tools.
• Uphold Brand standards and presentation.
• Provide product and client feedback to buyers/managers.
• Demonstrate energy, enthusiasm and results-driven mindset.
• Experience in premium/luxury environments.
• Strong organisational and communication skills and brand knowledge.

Conoscenze

Clienteling

Customer service

Team collaboration

English (B2)

Strumenti

POS systems

Descrizione del lavoro

PHILIPP PLEIN è un marchio di moda di lusso di grande successo. La forza trainante dell'azienda è l'ispirazione umana e la creatività, con l'obiettivo di creare tendenze piuttosto che seguirle. Questa forte convinzione ha spianato la strada per diventare il marchio lifestyle internazionale di oggi.

Tutte le nostre collezioni possono essere viste come opere d'arte e sono sinonimo di nobiltà e perfezione. La nostra sfida quotidiana è sempre quella di essere all'altezza delle aspettative dei nostri clienti in tutto il mondo.

The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will provide outstanding customer service to our special client.

What We Offer:

• The opportunity to work for an iconic and unique luxury brand
• Exciting career opportunities
• Very competitive benefits package
• An environment where you can bring your whole self to work

What You'll Do:

Business Client Development:

• Build and maintain a loyal client base
• Communicate, engage and energise the team to maximise performance

Leadership & Engagement Support:

• Support the manager(s) creating an inclusive working environment with a client-first culture
• Support the manager(s) developing the team product knowledges and selling culture
• Operations
• Expert of Philipp Plein clienteling and digital tools, store systems and procedures
• Uphold & coach Brand standards and Brand presentation
• Communicate product and client feedback to buyers & manager(s)
• Energetic, passionate, smiling, ambitious and results-driven team player
• Experience in a premium/luxury environment
• Excellent organisational and communication skills with in-depth Brand and product knowledge.
• English minimum B2 level mandatory
• Customer-service oriented