Area Sales Assistant Trainee - Italy and Spain

Belmond Ltd.; Lombardia; On-site; EUR 7,800 - 11,000; Part time

Benefits offered by this job

6 months internship contract with 月ly"

Meal vouchers.

Mentorship with industry leaders

Job summary

Belmond Ltd. is seeking a Sales Assistant in Training at our Milan Divisional Office. This internship gives exposure to luxury hospitality sales across Belmond’s hotels in Italy and Spain, supporting Area Sales Managers and Sales Executives in driving revenue and coordinating operations.

You will gain 360-degree insight into luxury hotel commercial management, handling proposals, CRM tasks, and regional sales activations, while developing relationships with clients and vendors.

Qualifications

• Currently studying Hospitality Management, Tourism, Business Administration, Marketing or related field.
• Strong organisation and prioritisation across tasks.
• Excellent verbal and written communication skills; MS Office proficiency.

Responsibilities

• Assist in day-to-day sales tasks, contracts, invoices and lead tracking.
• Support CRM updates and client communications, newsletters, and sales collateral.
• Coordinate logistics for site visits, events and ROI reporting.
• Prepare monthly divisional reports on site visits, agency communications and KPIs.

Skills

Fluent Italian

Business English

Organizational skills

MS Office

CRM familiarity

Education

Hospitality/Business degree student

Tools

CRM systems

Job description

Based in our Milan Divisional Office, the Sales Assistant in Training will support commercial, leisure, and group sales activities across Belmond’s iconic portfolio of hotels in Italy and Spain.

This internship role offers hands‑on exposure to luxury hospitality sales, supporting Area Sales Managers and Sales Executives in driving revenue, managing client relationships, and coordinating sales operations across international markets. Reporting to the Divisional Director of Sales Southern Europe with a dotted line to the Sales Managers Italy & Spain, the candidate will gain 360-degree insight into luxury hotel commercial management.

Main Duties and Responsibilities

Sales Operations & Lead Management

• Support day-to-day administrative sales tasks, handling proposals, contracts, invoices, complimentary forms, and lead tracking for leisure, group, and ultra-luxury assets (e.g., Villa Beatrice).
• Manage the shared sales inbox, qualifying and distributing incoming FIT, corporate, and social event inquiries.

Client Database & Marketing Support

• Maintain and update the customer CRM database, tracking client interactions, sales calls, and follow-up activities.
• Assist in drafting and distributing client newsletters, consortia submissions, and promotional collateral, while managing sales kit inventories.

Events, Site Inspections & Logistics

• Coordinate logistics for hotel visits, site inspections, and educational trips, tracking activity and supporting ROI reporting.
• Support supplier communication, trade event logistics, and regional sales activation materials.

Market Intelligence & Reporting

• Conduct competitive set analysis, monitoring market trends, promotional campaigns and competitor activity across key destinations.
• Assist in compiling monthly divisional reports detailing site visits, agency communications and sales KPIs for executive review.

• Degree or current studies in Hospitality Management, Tourism, Business Administration, Marketing or related fields.
• Strong organizational mindset, high attention to detail and ability to prioritise multiple tasks effectively.
• Keen interest in luxury travel sales, business operations and customer relationship management.
• Excellent verbal and written communication skills; proficiency in MS Office (Excel, PowerPoint) and familiarity with CRM systems is a plus.
• Native/Fluent Italian and Business-Fluent English (mandatory).
• EU Passport holder or valid permit to work in Italy.

At Belmond we pride ourselves on fostering a culture built on kindness, active listening and genuine connections with our colleagues and guests. We offer a comprehensive range of perks and benefits including:

• 6 months internship contract with monthly payments
• Meal vouchers.
• Hands‑on professional development and mentorship alongside industry leaders in luxury sales.
• Access to Belmond Academy learning modules and training programs.

About Us & The Belmond Family

Belmond is proud to be part of LVMH. When you join our corporate team you join a global collection of iconic hotels, train journeys and river cruises where employees are at the heart of the experience.