Application & Field Engineer

Niri Performance; Torino; Sur place; EUR 19 000 - 24 000; Plein temps

Avantages offerts par ce poste

Professional Apprenticeship Contract

Metalworking Industry CCNL

Résumé du poste

Niri Performance is seeking an Application & Field Engineer to join our Distribution Team in Italy. You will work hands-on with Augmented Reality systems applied to industrial environments, installing, configuring, and maintaining advanced equipment at customer sites.

The role emphasizes customer interaction, problem-solving, and independent work with occasional travel. Apprenticeship onboarding supports growth in PLCs, HMIs, and automation knowledge within a dynamic team.

Qualifications

• 1-5 years professional experience in applications/field roles.
• Focus on customer satisfaction and technical-commercial activities.
• Strong problem-solving and attention to detail.
• Excellent communication and interpersonal skills with customers and teams.
• Willingness to learn independently or with guidance.
• Ability to travel to customer sites within Italy.
• Basic knowledge of industrial automation (PLCs, HMIs) and reading schematics.

Responsabilités

• Analyze and define applications; install, configure, and maintain equipment at customer sites.
• Perform maintenance and upgrades to ensure system efficiency.
• Troubleshoot technical issues to minimize downtime.
• Collaborate with internal teams and customers for improvements.
• Provide customer training on system usage and best practices.
• Document installations, maintenance, and troubleshooting for records.
• Stay updated on industry trends and innovations.

Connaissances

1-5 years experience

Customer focus

Communication skills

Problem solving

Willingness to travel

PLC basics

Description du poste

We're looking for an Application & Field Engineer to join our Distribution Team!Are you passionate about technology and innovation? Do you enjoy working directly with customers and want hands-on experience with Augmented Reality systems applied to industry? This could be your next challenge!

What are we look for?

Key Responsabilities

• Analyze and define applications; install, configure, and maintain advanced equipment and systems at customer sites.
• Perform periodic maintenance and upgrades to ensure efficient system operation.
• Quickly troubleshoot technical issues to minimize production downtime.
• Collaborate with internal teams and customers to identify and implement improvements.
• Provide customer training on system usage and best practices.
• Document activities, including installations, maintenance operations, and troubleshooting, to maintain accurate records.
• Stay up to date with the latest industry trends and technological innovations.

What We're Looking For

• Junior to Mid-level professional experience (1-5 years).
• Strong results orientation, customer satisfaction focus, and aptitude for technical-commercial activities (presentations, demonstrations, customer visits).
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills for effective interaction with customers and team members.
• Willingness to learn new skills, independently or with limited guidance.
• Ability to work independently and manage multiple tasks simultaneously.
• Availability to travel to customer sites (mainly within Italy) as required.
• Basic knowledge of industrial automation systems such as PLCs and HMIs.
• Basic networking skills, including IP addressing and connectivity troubleshooting.
• Ability to read, interpret, and work with electrical schematics, functional diagrams, and technical drawings.
• Ability to diagnose and troubleshoot complex hardware and software systems in industrial environments.

Nice to Have

• Experience in PLC programming.
• Familiarity with industrial vision systems, sensors, and IoT devices for quality control and automation applications.
• Familiarity with industrial communication protocols such as Ethernet/IP, Profinet, Modbus, and OPC-UA for machine-to-system integration.
• Experience with SQL databases, including query writing, data management, and integration with industrial systems.
• Knowledge of JSON and XML formats for system configuration and data exchange.
• Basic knowledge of scripting languages such as Python for automation, testing, and data analysis activities.
• Familiarity with augmented reality systems or digital assistance tools supporting shop-floor operators.
• Experience with workshop activities such as mechanical/electrical assembly and fitting.

Additional Information

• Contract Type: Professional Apprenticeship Contract
• Collective Labor Agreement: Metalworking Industry National Collective Agreement (CCNL Metalmeccanico)
• Starting Salary: Gross Annual Salary (RAL) €21,386.56