Application Engineer, Metals – EU (Hybrid & Travel)

Henkel; Caleppio; Ibrido; EUR 33.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours and hybrid work model

Work from anywhere up to 30 days/year

Diverse growth opportunities

Global wellbeing standards

Gender-neutral parental leave

Employee Share Plan

Welfare Platform

School books reimbursement

Free canteen and product box every two

Extra professional accident insurance

Descrizione del lavoro

Henkel is seeking a Chemistry/materials specialist to lead line and process start-ups, provide product recommendations and support to customers and laboratories. You will train field teams, communicate with cross-functional teams, and identify opportunities to improve customer processes while visiting sites across Italy and Greece.

The role requires strong analytical thinking, teamwork, and fluency in Italian and English. The position offers a hybrid work model with flexible hours.

Competenze

• Master's Degree in Chemistry and/or materials is required.
• Practical lab skills are required.
• Analytical thinking is essential.
• Strong teamwork and communication skills are essential.
• Travel willingness: 50% in Italy and Greece (and abroad if needed).
• Fluent in Italian and English.

Mansioni

• Responsible for line and/or process start-up, product recommendations, and troubleshooting at customers or in the laboratory.
• Responsible for product application training and coaching of field sales forces and customers.
• Communicate with sales, marketing, PD, Innovation, AE field team, or project team members.
• Consult customers on solutions that generate value for their processes.
• Identify opportunities to provide equipment solutions to enhance customer processes.
• Perform technical visits (meetings, audits, troubleshooting) with CRM documentation (Salesforce).
• Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues.
• Report quality issues / customer complaints to relevant parts of the organization.
• Supervise laboratory work for samples from customers and report technical results to customers.
• Promote internal SBU innovations and cross-account learnings.

Conoscenze

Practical lab skills

Analytical thinking

Teamwork

Communication skills

Willing to travel

Formazione

Master's Degree in Chemistry and/or materials

Strumenti

Salesforce

Descrizione del lavoro

Henkel is seeking a Chemistry/materials specialist to lead line and process start-ups, provide product recommendations and support to customers and laboratories. You will train field teams, communicate with cross-functional teams, and identify opportunities to improve customer processes while visiting sites across Italy and Greece.

The role requires strong analytical thinking, teamwork, and fluency in Italian and English. The position offers a hybrid work model with flexible hours.