Application Engineer (M/K)

Sma, Llc; Italia; In loco; EUR 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

SMA Magnetics Sp. z o.o. in Italia cerca un Application Engineer per garantire distribuzione software stabile ed efficiente e supporto di secondo livello per le applicazioni cliente.

Il ruolo combina packaging software (MSI/EXE) con troubleshooting e deployment in ambienti aziendali, inclusa gestione pacchetti via Intune e creazione di pacchetti .intunewin. Si richiede laurea in informatica e competenze in PowerShell, MSI e Windows OS.

Competenze

• Laurea in Informatica o titolo equivalente.
• Esperienza pluriennale in packaging software e supporto IT.
• Application Packaging & Deployment (MSI, EXE, Intune)
• Distribuzione software in ambienti aziendali
• PowerShell o altri scripting language è un plus
• Inglese minimo B2 (C1 è un plus)
• Tedesco B2

Mansioni

• Packaging di applicazioni (MSI, EXE) per distribuzione via Microsoft Intune
• Definizione di routine di installazione e disinstallazione e regole di rilevamento
• Pianificare, testare e rilasciare pacchetti software
• Manutenzione e aggiornamento delle applicazioni esistenti
• Analisi e risoluzione di incidenti relativi al software cliente
• Supporto al 1st Level con problemi complessi
• Documentazione di packaging, soluzioni e processi

Conoscenze

Packaging & Deployment

Troubleshooting

English B2

German B2

Windows OS

Formazione

Information Technology degree

Strumenti

Microsoft Intune

PowerShell

Win32 Content Prep Tool

MSI

EXE

Descrizione del lavoro

Application Engineer (m/k)

Azienda : Sma, Llc Tipo Lavoro : Full Time Italy

Descrizione Lavoro - Application Engineer (m/k)

Currently we are looking for:

Purpose of the position:

Ensuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations.

Your role:

Application Packaging & Deployment

• Packaging applications (MSI, EXE) for distribution via Microsoft Intune
• Creating .intunewin packages using the Microsoft Win32 Content Prep Tool
• Defining installation and uninstallation routines and detection rules
• Planning, testing, and rolling out software packages
• Maintaining and updating existing applications

2nd Level Support – Client Applications

• Analysis and resolution of incidents related to client software
• Troubleshooting installation and runtime issues
• Evaluation of logs and performance of root cause analyses
• Supporting 1st Level Support with more complex issues
• Communication with softwareprovidersand internal stakeholders

Cross-functional tasks

• Documentation of packaging, solutions, and processes
• Contribution to the optimization of deployment and support processes

Location: Opolska, Kraków

What we require:

• Degree in Information Technology or equivalent qualification
• Several years of experience in software packaging and IT support
• Application Packaging & Deployment (MSI, EXE, Intune)
• Software Distribution and Packaging in Enterprise Environments
• Troubleshooting Client Applications and Deployment Processes
• Microsoft Intune
• Windows Installer (MSI), silent installations, and deployment processes
• Strong knowledge of Windows client operating systems
• Experience with PowerShell or other scripting languagesis a plus
• Proficiency in English min. B2 (C1 is a plus)
• German languageB2
• Analytical thinking and the ability to work in a structured and independent manner
• Strong organizational skills and the ability to prioritize tasks effectively

SMA is committed to equal opportunity and diversity – regardless of gender, age, origin, religion, disability, or sexual orientation.

Kamila Dziedzic | SMA Magnetics Sp. z o.o.