AI Studio Operations Specialist

THE NET-A-PORTER GROUP LIMITED; Lombardia; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Holiday and vacation allowance

Staff discount up to 30%

Language & e-learning courses

LinkedIn Learning

Mental health & well-being support

Corporate benefits platform

Meal vouchers

Tax-free welfare allowance

Employee Share Purchase Plan

Social Day

Discounted sports memberships

Job summary

LuxExperience is seeking an AI Studio Operations Specialist to join our Milan studio, supporting two spaces (NAP/MRP and Mytheresa). You will develop AI-enabled workflows, test models, and optimize processes to maintain the highest luxury standards.

The role requires 2–4 years in studio operations or related fields, hands-on experience with Generative AI tools, and strong organizational skills. This is an on-site, fixed-term position with competitive benefits and a focus on innovation within

Qualifications

• 2–4 years of relevant experience in studio operations, creative production, or process management, preferably within an international luxury or premium environment.
• Practical experience with Generative AI tools and proven prompt engineering skills tailored to creative processes.
• Process-driven problem solver with a track record of auditing and automating workflows to improve efficiency.
• Highly organized and adaptable, balancing the distinct needs of two studio spaces (NAP/MRP and Mytheresa).
• Collaborative and empathetic team player with strong communication.

Responsibilities

• Develop and refine AI solutions for Studio functions, testing generative models and optimizing them.
• Audit and optimize cross-functional processes across studios; automate tasks to drive efficiency.
• Collaborate with creative teams translating requirements into practical tech solutions while preserving luxury standards.
• Identify opportunities to improve operations, prototype solutions, and stay updated on industry trends.
• Establish governance: prompt libraries, workflow guides, and continuous improvement culture.

Skills

Generative AI tools

Prompt engineering

Studio operations

Job description

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX, which forms the off-price segment of LuxExperience, is the leading destination for multi-brand off-season online luxury shopping. The NYSE listed group operates worldwide . For more information, please visit https://investors.luxexperience.com.

To support our Studio team in Milan, we are looking for a motivated AI Studio Operations Specialist

Location: Our Office in Milan

Department: Studio Production LuxE

Working Model : On-site

Contract Type: Fixed Term

Here's a breakdown of what you'll be doing:

• Develop and refine AI solutions: independently build, test, and implement AI-assisted workflows for Studio functions, testing new generative models and optimizing them based on user feedback.
• Audit and optimize: map and optimize cross-functional processes across our NAP/MRP and Mytheresa studios, automating tasks to drive overall efficiency.
• Collaborate with creative teams: act as a trusted partner to the studio teams (e.g. Still Life, Styling, Editorial…) translating their creative requirements into practical tech solutions while protecting the highest luxury brand standards.
• Drive innovation: identify new opportunities to improve operational processes, explore emerging technologies, prototype solutions, and stay informed on industry trends.
• Establish governance: create prompt libraries, build workflow guides, contribute to AI governance, and foster a culture of continuous improvement within the studios.

The type of person we are looking for:

• 2–4 years of relevant experience in studio operations, creative production, or process management, preferably within an international luxury or premium environment.
• Practical experience with Generative AI tools and proven prompt engineering skills tailored to creative processes.
• Process-driven problem solver with a track record of auditing and automating workflows to make daily operations smoother for the wider team.
• Highly organized and adaptable, capable of seamlessly balancing the distinct operational needs of two studio spaces (NAP/MRP and Mytheresa).
• Collaborative and empathetic team player who excels at partnering with multiple departments.
• Strong analytical and strategic thinking, comfortable navigating ambiguity and bringing structured, practical solutions to creative environments.
• Deep passion for luxury fashion and visual content, with an active interest in the evolving landscape of technology.
• Excellent communication skills; fluent in English.

Besides a competitive salary we can offer you:

• Up to 35 days of holiday (including vacation and ROL), depending on the length of service, starting with 26 days
• Staff discount of up to 30%
• Language & e-learning courses
• Access to LinkedIn Learning
• Individual support on mental health & well-being (e.g. compatibility work and family life)
• Access to a corporate benefits platform with special offers and discounts
• Ticket restaurant
• Annual tax-free welfare allowance to spend on a wide range of products and services for you and your family (seniority requirements applicable)
• Employee Share Purchase Plan
• Social Day
• Discounted membership for selected sports platforms & gyms

Starting annual gross base salary: €27.000. Final compensation may vary based on relevant experience, qualifications and objective, gender-neutral criteria applied during the selection process."

Collective Bargaining Agreement: CCNL Terziario, Distribuzione e Servizi (Commercio)

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Entry levelWorkplace Type: On-site