AI Platform Engineer — Production LLM & Retrieval Pipelines

MSC Cruises; Napoli; Hybrid; EUR 40,000 - 47,000; Full time

Benefits offered by this job

Meal vouchers

Health Insurance

Welfare & Wellbeing initiatives

Flexible working hours

Job summary

MSC Cruises is seeking an experienced AI services engineer to develop production-ready AI services and shared components. The role is hands-on, contributing to agent workflows, retrieval pipelines and integration with MSC systems, with a focus on reliable delivery within governance standards.

You will design, build and maintain libraries, data ingestion pipelines and evaluation harnesses, collaborating with DevOps and infrastructure teams.

Qualifications

• Degree in Computer Science, Information Technology, Engineering or a related field.
• 4-7 years of total professional experience.
• Hands-on experience building production services in Python.
• Strong Python development skills; hands-on production coding.
• Hands-on experience building LLM applications with LangChain, LangGraph, Microsoft Agent Framework or similar.
• Experience with agent patterns: tool calling, structured outputs, multi-step orchestration and streaming.
• Experience building retrieval-augmented generation systems with embeddings, vector stores and reranking.
• Fluency with AI coding assistants such as GitHub Copilot, Claude Code or Cursor.
• CI/CD, testing, code review and version control.

Responsibilities

• Design and build AI services and agent workflows using LangChain, LangGraph, and the Microsoft Agent Framework.
• Build and optimize retrieval-augmented generation pipelines with embeddings and ranking.
• Develop and document shared libraries and internal components used by the AI engineering team.
• Create content-ingestion pipelines for AI knowledge bases with indexing and data-quality controls.
• Integrate AI services with MSC systems via APIs and agent tools.
• Develop evaluation harnesses to measure AI output quality before release.
• Use AI coding assistants as part of the development workflow.

Skills

Python

LangChain

LangGraph

Microsoft Agent Framework

LLM apps

APIs

CI/CD

Azure OpenAI

Kubernetes

GitHub Copilot

Education

Bachelor's degree in CS / IT / Engineering

Tools

Git

Docker

Kubernetes

Azure

Job description

MSC Cruises is seeking an experienced AI services engineer to develop production-ready AI services and shared components. The role is hands-on, contributing to agent workflows, retrieval pipelines and integration with MSC systems, with a focus on reliable delivery within governance standards.

You will design, build and maintain libraries, data ingestion pipelines and evaluation harnesses, collaborating with DevOps and infrastructure teams.