AI & Automation Specialist: Copilot & Power Platform

SoftwareOne; Lombardia; Hybrid; EUR 70,000 - 105,000; Full time

Benefits offered by this job

Global company culture

Structured onboarding and mentoring

President’s Club

Lifelong learning

Hire to Grow

Job summary

SoftwareOne is seeking an AI & Automation Specialist in Milan, Italy, offering hybrid work. You will partner with business and technology teams to identify automation opportunities, design AI-driven solutions, and accelerate adoption of Copilot and Power Platform capabilities across the organization.

You will design, develop and implement automation using Power Automate, build Copilot solutions, and drive governance, security and best practices.

Qualifications

• Hands-on experience with Power Automate, Power Apps, Dataverse, Copilot Studio and at least one of GitHub Copilot or Microsoft 365 Copilot
• Experience designing integrations using REST APIs and JSON
• Familiarity with Microsoft Azure including exposure to Azure OpenAI or other AI services
• Working knowledge of Python, JavaScript or C#, along with GitHub, Azure DevOps and CI/CD practices
• Understanding business processes across functions and ability to identify automation opportunities

Responsibilities

• Design, develop and implement automation solutions using Power Automate (cloud and desktop flows)
• Build and manage Copilot solutions (M365 Copilot and Copilot Studio) for business use cases (chatbots, conversational agents, agentic workflows)
• Support development teams in adopting GitHub Copilot and AI-assisted coding best practices
• Analyze business processes to identify automation and optimization opportunities
• Define governance, security and best practices for Copilot and Power Platform usage
• Collaborate with business stakeholders to gather requirements and define use cases
• Deliver training and enablement activities for end users and technical teams
• Monitor performance, adoption and cost of implemented solutions

Skills

Power Automate

Power Apps

Dataverse

Copilot Studio

GitHub Copilot

Microsoft 365 Copilot

REST APIs

JSON

Azure

Python

JavaScript

C#

GitHub

Azure DevOps

CI/CD

Power BI

Microsoft Fabric

Tools

Azure OpenAI

Job description

SoftwareOne is seeking an AI & Automation Specialist in Milan, Italy, offering hybrid work. You will partner with business and technology teams to identify automation opportunities, design AI-driven solutions, and accelerate adoption of Copilot and Power Platform capabilities across the organization.

You will design, develop and implement automation using Power Automate, build Copilot solutions, and drive governance, security and best practices.